AUSTRIA
Customer reviews on Trustpilot
Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
Enquire about delivery →Contact our team to ask about availability or a suitable alternative.
Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
Questions about your order? →
Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months against manufacturing defects.
Verified faults in the original frame and factory-fitted electrical or mechanical components arising from manufacture.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months against manufacturing defects.
Verified faults in the original frame and factory-fitted electrical or mechanical components arising from manufacture.
Separate manufacturer terms apply. Warranty periods are not added together.
Emoko EC20 Pro Electric Bike is a foldable full-suspension fat tyre e-bike with a 48V 18Ah removable battery, hydraulic disc brakes and a high-output motor.
The EC20 Pro specification used by Emoko/manual listings shows a 1000W motor, 48V 18Ah battery and restricted 25 km/h (15.5 mph) mode, with unrestricted figures around 50 km/h (31 mph) on private-land configurations. Pure-electric range is commonly listed around 60–75 km (37–47 miles), with pedal-assist range around 100 km or more depending on conditions.
TrailSurge’s current supplier matrix lists both Black and Grey EC20 Pro variants for EU warehouse stock, and identifies the EC20 Pro as the torque-sensor version.
Electric bike road-use requirements vary by country and model configuration. Check the specifications of the bike supplied and the rules where you intend to ride.
| Collection | Bicicletas eléctricas |
|---|---|
| Brand | Emoko |
| Motor Power | 1000W |
| Battery | 48V 18AH |
| Top Speed | 31 MPH |
| Max Range | 37-47 MILES |
| Charging Time | 6-8 HOURS |
| Shock Absorbers | DUAL SHOCK ABSORPTION |
| Wheel Size | 20 X 4.0 INCH |
| Brakes | DUAL HYDRAULIC DISC BRAKES |
| Bike Weight | 45 KG |
Check rider measurements and sizing before you order.
Fit guidance: Compact 20 in platform; contact us with your height and inside leg if fit is uncertain.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The EC20 Pro is listed with a 48V 1000W motor for higher-performance versions, aimed at riders who want strong assisted acceleration from a compact folding fat-tyre frame. The spec notes up to 50 km/h, or 25 km/h in restricted mode. This gives you flexibility depending on how and where you ride.
Pure-electric/throttle range is commonly listed at 60–75 km (37–47 miles), while pedal-assist figures are around 100 km or more depending on riding conditions. The current supplier matrix identifies this Pro version with a torque sensor.
Built around a folding frame, the EC20 Pro is easier to store and transport than many full-size fat-tyre e-bikes. It runs 20x4.0 tyres with integrated aluminium wheels for grip and comfort, plus a front suspension and centre-mounted shock setup for bump absorption. Dual Hydraulic Disc Brakes support confident braking, and max rider load is listed at 180KG with product weight at 45KG.
1 x Emoko EC20 Pro Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
