Quick delivery and the driver gave me a hand to carry package into my garden.
Fantastic quality and speed. I love the accessories so you can charge your phone. Everything is made well and durable.
was straightforward to assemble, feels sturdy and well made. Has plenty of power my only negative is the rear mud guard being cheap and flimsy. Added a bar extender to have the display central and some decent mud guards. Bike is well worth the money
fantastic customer experience bike arrived within days, What a brilliant bike,unpacked and assembled in 40 minutes, 21 gears means its so easy to ride without electric, the pedal assist is like the icing on the cake, if your thinking about one, just do it, you wont regret it.
Great job engineering and design and development of this e-bike!!! I’m so happy proud and grateful to have my voltvogue e-bike!!! I’m a disabled epileptic man and I am in my late 40’s and I am very grateful and lucky that I have such a great family that purchased this bike for me so that I can get around if ever needed and necessary!!! Thanks again to Donnie and Donna!!! I’m truly blessed to have you guys and I wish you both the blessings that you both gave me by giving me this wonderful bike!!! Anyways I just wanted to say that this bike is perfect in every way imaginable and more!!! For anyone and everyone who is needing a great dependable bike with plenty of power and speed and longevity then this bike is a great opportunity!!! It’s perfect and it’s a dream come true for me for sure!!! I give this bike a ten out of five so yes it is truly amazing and twice the bike I thought it could be or would be!!! Great purchase I promise and my praise is warranted!!!
The bike is excellent, and I heartily recommend it to any considering buying a new. E-bike. I purchased it from its hill climbing ability as i live in a very hilly area and it has transformed my experience of climbing these.
The price i s excellent and i made a considerable saving over other sites selling this bike, including Engle themselves.
However, I would have scored more than three stars if the service offered via customer services had been more proficient ent and professional. Also if accurate information was given from the first contact with customer services. Instead I was left sitting at home for three days waiting for the bikes delivery, which never happened.
Trying to contact customer services was a non starter via the telephone number given by any means and though I left numerous messages and my own contact details in the message I recieved no return call from customer services.
I tried updating my own details on my account on several occasions, though did not work.
So I emailed Customer services and explained my concerns. The first contact was professional, civil and helpful, though after this on subsequent emails from customer services I received less than polite and certainly unprofessional communications. Indeed it was evident that they had not read my former emails to Trail Surge customer services and as such Which were not helpful, and as I said a little rude in nature.
This being a shame for Trail Surge as a new company cannot afford such reviews as this. I would have made complaint over the later email received, but the agent responsible for this was not indicated in their email.
Would I but from Trail Surge again? I don’t know, would I recommend that you but from Trail Surge? No, not at this time and in view of my own recent experience.
I invite trail Surge to contact me directly if they would appreciate a constructive response to my experience in the hopes of bettering their services. This to be in a professional and civilised manner of course.
Have taken the Muc-Off Nano Tech Bike Cleaner out on a few rides now and it has been very enjoyable. Assist comes in smoothly, the riding position is comfortable and the bike feels nicely put together overall.
Put the Bestway 48" x 10" Safari Pals Kids Pool up recently and it has been a good buy. Setup was fairly simple, the size feels generous and the frame feels reassuringly sturdy once everything is filled and level.
Bought the Bestway Rainbows 'n' Rays Play Center Pool for warmer weather and first impressions are strong. It looks good once up, feels stable and should get plenty of use over summer.
Really pleased with the Bestway Polar Pals Play Center Pool. It is a nice size for the garden, did not take too long to get going and feels well made for family use.
Ordered the Bestway Kondor Elite 2000 Raft recently and first impressions have been good. It feels well made, does what I needed and overall seems like a solid purchase.
Bought the Bestway 60" x 12" Kids Play Pool for warmer weather and first impressions are strong. It looks good once up, feels stable and should get plenty of use over summer.
Bought the Bestway 12' x 30" Fast Set Pool Set for warmer weather and first impressions are strong. It looks good once up, feels stable and should get plenty of use over summer.
Put the Bestway 6' x 20" Fast Set Pool up recently and it has been a good buy. Setup was fairly simple, the size feels generous and the frame feels reassuringly sturdy once everything is filled and level.
Set up the Lay-Z-Spa Paris AirJet over a weekend and it was much more straightforward than expected. It heated up well, feels comfortable inside and has been great for unwinding in the evenings.
Happy with the Bestway Monster Knockout Bop Bag so far. It arrived as expected, feels like decent quality and has been straightforward to use.
Happy with the Xootz Cyclone Electric Drift Trike so far. It arrived as expected, feels like decent quality and has been straightforward to use.
The Lay-Z-Spa Square Thermal Cover 79" x 79" x 31.5" has been a great addition at home. It looks smart once filled, feels sturdy and has been easy enough to maintain.
Really like how the Vipcoo VS6 Pro 2400W Dual Motor Electric Scooter rides. Comfortable deck, tidy controls and it feels like a good mix of performance and convenience.
Happy with the Xootz Magical Unicorn Electric Ride-On - White so far. It arrived as expected, feels like decent quality and has been straightforward to use.
Bought the Evo-X 10ft Trampoline with Safety Zip Netted Enclosure for the garden and it has gone down really well. Good bounce, nice overall quality and feels secure once fully assembled.
Really happy with the Lay-Z-Spa 71" x 71" x 28" Thermal Cover Square so far. The layout feels roomy, setup was manageable and it holds heat well once up to temperature.
