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Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
Enquire about delivery →Contact our team to ask about availability or a suitable alternative.
Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
Questions about your order? →
Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months.
Eligible non-accidental manufacturing faults affecting original factory-fitted components.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months.
Eligible non-accidental manufacturing faults affecting original factory-fitted components.
Separate manufacturer terms apply. Warranty periods are not added together.
The Aairsk S800 electric city bike blends classic 26-inch bicycle styling with the convenience of electric assistance. A traditional frame, removable battery and everyday accessories make it a practical choice for riders who enjoy a familiar cycling feel.
The S800 keeps the look and feel of a traditional city bicycle while adding electric assistance to support your pedalling. Shimano's seven gears give you flexibility across gentle hills and flatter sections, and the front suspension helps soften small bumps.
The removable battery can be charged away from the bike, while the rear rack offers space for compatible bags. Mudguards and lighting make the S800 feel thoughtfully equipped. It's a comfortable 26-inch electric city bike with a timeless frame style and useful modern features.
| Collection | Aairsk Electric Bikes |
|---|---|
| Brand | Aairsk |
| Motor Power | 250W |
| Battery | 36V 13Ah |
| Top Speed | 15.5 MPH |
| Max Range | 37 MILES |
| Charging Time | 5-6 Hours |
| Shock Absorbers | Front Suspension Fork & Suspension Seat Post |
| Wheel Size | 26 x 1.95 Kenda |
| Brakes | Front & Rear Mechanical Disc Brakes |
| Gears | Shimano 7-Speed |
| Bike Weight | 27.5 KG |
Check rider measurements and sizing before you order.
Fit guidance: Classic high-step city frame; contact us if you need a rider-height fit check.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The rear hub motor provides smooth support up to 15.5 mph, with five assistance levels to match the journey. Shimano 7-speed gearing keeps the bike comfortable to pedal on flat roads, gentle climbs and when riding without motor support.
The 468Wh battery can be charged on or away from the bike. A conservative supplier estimate is up to 37 miles (60 km) in pedal-assist mode, with real-world distance affected by rider weight, terrain, weather, tyre pressure and assist level.
Front suspension and a suspension seat post help smooth rough surfaces, while mechanical disc brakes support reliable control. Lights, mudguards, a rear rack, an LCD display and NFC card access make the S800 well equipped for everyday trips.
1 x Aairsk S800 Electric City Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2X NFC Cards (Keyless)
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
