AUSTRIA
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Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
Enquire about delivery →Contact our team to ask about availability or a suitable alternative.
Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
Questions about your order? →
Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months against manufacturing defects.
Verified faults in the original frame and factory-fitted electrical or mechanical components arising from manufacture.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months against manufacturing defects.
Verified faults in the original frame and factory-fitted electrical or mechanical components arising from manufacture.
Separate manufacturer terms apply. Warranty periods are not added together.
Emoko C99 Electric Bike is a 20-inch fat tyre commuter e-bike with a removable 48V 20Ah battery, hydraulic brakes, front suspension and a rear cargo rack.
Emoko currently markets the C99 with a 250W motor and 25 km/h (15.5 mph) configured speed. The manufacturer’s current pages quote approximately 80 km (50 miles) of assisted range, while lower technical sections vary, so TrailSurge uses the more conservative 80 km / 50 mile headline figure.
Electric bike road-use requirements vary by country and model configuration. Check the specifications of the bike supplied and the rules where you intend to ride.
| Collection | Emoko Electric Bikes |
|---|---|
| Brand | Emoko |
| Motor Power | 250W |
| Battery | 48V 20AH |
| Top Speed | 15.5 MPH |
| Max Range | 50 MILES |
| Charging Time | 7-10 HOURS |
| Shock Absorbers | FRONT SUSPENSION |
| Wheel Size | 20 X 4.0 INCH |
| Brakes | DUAL HYDRAULIC DISC BRAKES |
| Bike Weight | 35 KG |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Emoko currently markets the C99 with a 250W motor and a configured 25 km/h (15.5 mph) speed. The product is also listed with throttle/pure-electric operation, so road-use approval should be verified on the supplied bike.
The 48V 20Ah removable battery is currently advertised at up to roughly 80 km (50 miles) assisted range. Real range depends on rider weight, terrain, weather and assistance level.
The wide 20x4.0 tyres are designed to add stability and grip, whether you are on tarmac, gravel paths, or uneven surfaces. Front wheel suspension is listed to take the edge off bumps, and Dual Hydraulic Disc Brakes are included for dependable stopping control. A cargo rack is mentioned for everyday carrying, and max rider load is listed at 180KG with product weight at 31KG.
1 x Emoko C99 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
