What range does the ENGWE Y400 have?

Range is listed at 50 km on a full charge.

Is it water resistant?

ENGWE lists the Y400 with an IPX5 waterproof grade, which helps with splashes and light rain.Waterproof grade: IPX5 (listed).Avoid deep water and high-pressure washing.Dry the deck and charging port after wet rides.

How long does it take to charge and how heavy is it?

Charging time is listed as about 7 hours; scooter weight is 24 kg (52 lbs).

What brakes/tyres does it use?

The Y400 is specced for stability and braking confidence at commuter speeds.Tyres: 10×2.75 (listed).Brakes: dual disc brake (listed).Maximum slope: 15°; torque: 28 N·m (listed).

Is the Engwe Y400 easy to assemble ?

The Engwe Y400 comes mostly assembled and only minor things need to be assembled. This should not take longer than 20-30 minutes to do.

Is the Engwe Y400 waterproof?

The Engwe Y400 is water-resistant, rated at IP65, but not waterproof. Short term, your product can get a little wet and be in the rain, but any long-term exposure can cause serious problems..

How long does delivery take?

Free Delivery on all orders. Your product will be delivered within 3-5 days via Express Delivery. We use a panel of trusted couriers such as DPD, UPS, Fedex, DHL. Tracking information is provided upon dispatch.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our customer service team to initiate a return.

Can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

Do you provide a warranty?

We are confident in the quality of E-Bikes and E-Scooters we offer here at Trail Surge. All Products come with a minimum 12 Month Manufacture Guarantee/Warranty for main components.

Engwe Y400 Electric Scooter - Trail Surge

Scooter Eléctrico Engwe Y400

Name: Scooter Eléctrico Engwe Y400
Brand: Engwe
Price: 708.95 GBP
Availability: InStock
Rating: 4.8 (5 reviews)

Motor

500W

Battery

48V 10.4AH

Speed

28 MPH

Range

25 MILES

€1.181,95 €708,95

In stock 5 sold this week

Pay in 3 €236,32×3

Pay monthly €59,08/mo

Free UK Delivery

Click & Collect or Home Delivery

2-Year Warranty

Manufacturer-backed cover

EU Support Team

Quick help & support.

Official Engwe

Genuine brand new stock

Trustpilot Rated 4.8

Home Delivery

Typical delivery: 3–7 working days (EU, country-dependent)
Tracking provided once dispatched
Courier: DPD / GLS / DHL / UPS (country-dependent)

Returns

Returns accepted within 30 days for unused items
No returns for change of mind once used

Click & Collect

Collection from our Nuneaton store

Collection will be available from our Nuneaton store in around 5–6 working days
After you have ordered, we’ll contact you to arrange a day and time for collection
Please bring your order confirmation and photo ID when collecting

Store location

Need the exact address before ordering? Contact us and we’ll confirm collection details.

Warranty Information

1-year manufacturer warranty (manufacturing defects under normal use)
Covers faulty components or defects confirmed by the manufacturer
Excludes wear & tear items (e.g. tyres, tubes, brake pads), accidental damage, misuse, water ingress, and unauthorised modifications
If an issue occurs, contact our support team with your order number plus photos/video where possible
We’ll help diagnose the fault and arrange the next step (repair, replacement parts, or warranty support where applicable)

0% APR Finance Options

Engwe Y400 Key Features

Resumen rápido
El scooter eléctrico ENGWE Y400 es un scooter eléctrico premium orientado a adultos que combina un potente rendimiento, un confort robusto y una comodidad inteligente lista para la ciudad. Su robusto motor de 500 W (750 W pico) ofrece una fuerte aceleración y capacidad para subir cuestas, mientras que una configuración de doble suspensión y neumáticos de 10″ ofrecen una conducción suave y segura a través de carreteras urbanas, caminos de grava y terrenos ligeros fuera de carretera.

Potencia y rendimiento
Con un motor de alto par y una velocidad máxima de hasta 45 km/h en el modo Sport o de máxima potencia, la Y400 es ideal para los que se desplazan diariamente al trabajo o para los ciclistas que quieren disfrutar de su tiempo libre. Los múltiples modos de velocidad (Eco, Drive, Sport) te permiten elegir tu equilibrio preferido entre velocidad, autonomía y confort.

Batería y autonomía
La batería extraíble de 48 V y 10,4 Ah ofrece una impresionante autonomía de ~40 km por carga, ideal tanto para trayectos urbanos cortos como para recorridos de media distancia sin recargas frecuentes. Una carga completa suele durar unas 6 horas.

Comodidad y control
La doble suspensión y los robustos neumáticos de 10″ absorben los baches y las superficies irregulares para ofrecer una conducción cómoda. Los frenos de disco delanteros y traseros integrados garantizan una potencia de frenado fiable y sensible en condiciones variadas.

Engwe Y400 Specifications

Collection	Adults Electric Scooters
Brand	Engwe
Motor Power	500W
Battery	48V 10.4Ah
Top Speed	28 MPH
Max Range	25 Miles
Charging Time	6+ Hours

Shock Absorbers	Full Suspension (Front + Back)
Wheel Size	10″ Pneumatic Tyres
Brakes	Dual Mechanical Disc Brakes
Bike Weight	25KG
Max Climb	15 degrees
Max Rider Weight	100KG

What's included?

1X Scooter Eléctrico Engwe Y400 (Mostly Built)

1X Charger

1X Assembly Tools

1X Assembly User Manual

Fantastic value

Does what it says on the tin — comfortable, dependable and fun to use.

Sturdy and well finished

Nice build quality and a planted feel. Handles turns well and feels safe and predictable.

Great overall, one small niggle

Really happy with it overall — it feels solid, rides nicely and does the job well. Only minor gripe is it could be a bit smoother on rougher surfaces, but still a great buy.