Misleading “official” websites do exist, and a low price isn’t everything. Before ordering, check who will be there if you need a repair, servicing or support after delivery.
3 QUESTIONS TO ASK BEFORE BUYING
Real premises?Can you visit their showroom or shop?
A workshop?Can they do repairs and servicing?
Phone support?Can you reach a real support team?
At TrailSurge, we’re here after checkout too.
Our physical showroom and workshop is in Nuneaton (CV11 6RY), with visits by appointment. We provide bike, e-bike and e-scooter repairs and servicing, plus after-sales support. Call us on 0800 099 6187 — Monday to Friday, 10am–4pm.
Real UK company. VAT registered.TRAIL SURGE LTD · Registered in England and WalesCompany No. 16935369 · VAT No. 521226239Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
How our price match works
Send us the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
✓ Identical model, variant and specification
✓ UK-registered company with a valid UK VAT number
✓ In stock, with a lower total price including delivery
✓ Request a match before placing your order
TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
TrailSurge Warranty+12-month cover. Direct UK support.Included
TrailSurge Warranty+
12 months
Cover for eligible manufacturing faults, with support from our UK team.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Description
The DYU C6 Pro is a stylish, practical electric bike designed for everyday city riding. With its vintage-inspired step-through frame, comfortable riding geometry, and powerful motor-battery combination, it’s ideal for commutes, school runs, or leisurely weekend rides.
Smooth Power Delivery Equipped with a 250W rear hub motor (peaking at 500W), the DYU C6 Pro offers smooth and consistent power—perfect for urban environments and gentle hills. The 36V 15.6Ah battery delivers up to 80km of assisted range on a single charge, depending on terrain and usage.
Comfort & Control The step-through frame makes mounting and dismounting a breeze, while the front suspension fork and padded saddle cushion uneven roads for a smooth ride. The Shimano 7-speed gear system allows for versatile riding, whether you’re tackling slopes or cruising flats. Disc brakes front and rear provide reliable stopping power in all weather conditions.
Smart Battery System The large-capacity battery is neatly integrated behind the seat tube and can be removed in seconds—ideal for indoor charging or added security. A full charge takes approximately 6–7 hours. An anti-theft lock mechanism secures the battery in place during use.
Tech You Can Trust The DYU C6 Pro includes a bright LED display that shows speed, battery life, and trip distance. Integrated front and rear lights boost visibility for safer nighttime riding. The system is water-resistant and durable, built to handle the demands of daily use.
Built for Everyday Use Designed for riders of all experience levels, the C6 Pro is equipped with a spacious front basket, rear luggage rack, and sturdy mudguards. It’s ideal for commuting, school drop-offs, shopping trips, or weekend exploration. With a 120kg load capacity and adjustable saddle height, it comfortably fits a wide range of riders.
Glide Over Any Surface: Dual Spring Suspension & Puncture‑Resistant 26″ × 2.125″ Tires
Rough pavement, cobblestones, or light trail? No problem. The C6 Pro’s front‑fork spring suspension soaks up bumps, while rugged, puncture‑proof tires keep you firmly planted. Cruise in complete confidence—your commute just became as smooth as it is reliable.
Dominate Every Mile: 250 W Brushless Motor, 32 Nm Torque & an Epic 80 km Range
Power past traffic lights and outlast your friends with performance specs that crush the competition. Our whisper‑quiet brushless hub motor delivers 32 Nm of instant torque to hit 25 km/h without breaking a sweat, while the beefy 36 V 15.6 Ah removable battery keeps you rolling up to 80 km on a single charge.
Swap & Go: Removable High‑Capacity Battery for Non‑Stop Adventure
Never cut your ride short. The lockable, tool‑free lithium‑ion pack slides out in seconds for on‑the‑go top‑ups—no bike rack or awkward unplugging required. Plug in at home, the office, or your favorite café and get back on the road faster than ever.
What’s Included in the Box?
1 x DYU C6 Pro Electric Bike
1 x Charger
2X Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
Yes. The high-capacity battery is removable and lockable, so you can take it indoors to charge at home or work. That is especially useful if the bike is kept in a shed, shared store or garage without power.
Because the battery is one of the most valuable parts of the bike, removing it can also be useful when the bike is parked or stored for longer periods.
No. The C6 Pro is a full-size 26-inch step-through city bike rather than a folding model. If you need a DYU that packs down for a car or small flat, look at T1, C2, A16 or C9 instead.
Yes. The step-through frame, front basket, rear rack, front suspension, seat comfort and 7-speed gearing make it one of the most utility-focused DYU models.
Remember that the bike's maximum load limit includes the rider and anything being carried, so do not treat the basket or rack as unlimited cargo capacity.
The DYU C6 Pro Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The DYU C6 Pro Electric Bike is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.