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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for an electric bike from Cyrusher? Some websites look official without being run by the brand. Before ordering, check the retailer behind the website.
TWO THINGS WORTH CHECKING
01 Real UK premises
Do they have a shop or showroom you can actually verify or visit?
02 Repairs & support
Can they service or repair your e-bike if something goes wrong?
With TrailSurge, you can check both.
We have a real Nuneaton showroom and repair workshop, with UK-based servicing, repairs and 12-month warranty support. We're here for you after delivery, too.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
How our price match works
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
✓ Identical model, variant and specification
✓ UK-registered company with a valid UK VAT number
✓ In stock, with a lower total price including delivery
✓ Request a match before placing your order
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Cyrushermanufacturer warranty
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer cover
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Separate manufacturer terms apply. Warranty periods are not added together.
View warranty detailsHide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Cyrushermanufacturer warranty
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer cover
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
Quick Summary The Cyrusher Nova is a sleek step-through city e-bike designed for commuting, leisure, and practical everyday use. With its road-legal 250W motor, torque sensor and high-capacity battery, it delivers smooth performance, comfort, and reliability for both short and long-distance rides.
Smooth Power Delivery Powered by a 250W brushless rear hub motor, the Nova provides smooth pedal assistance up to 25km/h, fully compliant with UK and EU regulations. Its torque sensor combined with a Shimano 8-speed drivetrain makes every ride feel natural and efficient.
Comfort & Control The step-through aluminium alloy frame ensures easy mounting, while 20” x 3.0” fat tyres offer excellent grip and stability across city streets and cycle paths. A front suspension fork with preload adjustment softens bumps, and Shimano hydraulic disc brakes deliver powerful and reliable stopping performance.
Smart Battery System The Nova is fitted with a removable 36V 15Ah lithium-ion battery, expandable to 20Ah, providing up to 90km of assisted range depending on terrain and riding style. Charging takes approximately 5–6 hours, making it suitable for daily commuting.
Tech You Can Trust A full-colour LCD display keeps you updated on PAS level, speed, trip distance, and battery life. Integrated LED front and rear lighting, including a brake-activated tail light, ensures visibility and safety in all conditions.
Built for Everyday Use Weighing just 25.6kg and with a maximum load of 160kg, the Nova is practical for both riders and cargo. Its step-through frame design, rear rack, and comfort-focused build make it an ideal choice for urban commuters and leisure riders alike.
Check rider measurements and sizing before you order.
Maximum load150KG
More measurements & dimensions
Seat height
76.5–100 cm
Deck size
Not applicable — bicycle frame
Built dimensions
168 × 70.5 × 111 cm (L × W × H)
Fit guidance: Compact 20 in fat-tyre frame with a wide 76.5–100 cm saddle adjustment range.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
All Your Ride Info at a Glance
Stay fully informed with the Nova’s large LCD display. Track your speed, battery level, pedal assist mode, trip distance, and more — all in real time. Easy to read even in bright sunlight, it keeps you in control and helps you ride smarter.
Stay Visible, Stay Safe
The rear taillight doubles as a brake light, automatically brightening when you apply the brakes. This built-in safety feature alerts those behind you, reducing the chance of collisions and improving your visibility in traffic.
Effortless Acceleration and Climbing Power
Experience smooth and responsive rides with the 250W motor, delivering up to 42 Nm of torque. Whether navigating city streets or tackling inclines, the Nova ensures consistent performance.
What’s Included in the Box?
1 x Cyrusher Nova Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
The Nova uses a removable 36V 15Ah battery, with Cyrusher quoting up to 90 km (56 miles) per charge.
Charging typically takes around 5–6 hours. Real range will vary with hills, assist level, rider weight, tyre pressure and temperature.
For normal city hills, yes. The 250W rear hub motor delivers up to 42 Nm, while the torque sensor and Shimano 8-speed gearing help the assistance feel smooth and controlled on gradients.
Yes. The 20 x 3.0 tyres give more cushioning and stability than narrow city tyres.
Combined with the front suspension fork and hydraulic disc brakes, they work well on broken tarmac, cycle paths and light gravel.
The Cyrusher Nova Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Cyrusher Nova Electric Bike is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.
Everything about this bike feels solid. Great comfort, smooth assist and it handles well on varied routes. Couldn’t be happier.
S
Sam Turner
Super comfy and confident
The Nova is seriously comfortable — the ride feels smooth and controlled, and it’s easy to settle into. Great for daily use and it feels like quality kit.
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