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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for an electric bike from ENGWE? Some websites look official without being run by the brand. Before ordering, check the retailer behind the website.
TWO THINGS WORTH CHECKING
01 Real UK premises
Do they have a shop or showroom you can actually verify or visit?
02 Repairs & support
Can they service or repair your e-bike if something goes wrong?
With TrailSurge, you can check both.
We have a real Nuneaton showroom and repair workshop, with UK-based servicing, repairs and 12-month warranty support. We're here for you after delivery, too.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
How our price match works
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
✓ Identical model, variant and specification
✓ UK-registered company with a valid UK VAT number
✓ In stock, with a lower total price including delivery
✓ Request a match before placing your order
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Engwemanufacturer warranty
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer cover
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
View warranty detailsHide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Engwemanufacturer warranty
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer cover
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
Snelle samenvatting De ENGWE L20 3.0 Boost is een hoogwaardige, opvouwbare elektrische fiets met lage instap, ontworpen voor comfort, prestaties en een grotere actieradius in de stad. Met hydraulische remmen, volledige vering en een krachtige accu biedt hij een soepele en zelfverzekerde rit op stadswegen en lichte paden.
Soepele vermogensafgifte Een 250W-motor met 75 Nm koppel zorgt voor een natuurlijk, responsief gevoel, perfect voor dagelijks woon-werkverkeer en heuvelklimmen. Een unieke Boost-knop biedt korte uitbarstingen van extra vermogen – ideaal om te starten op hellingen of om spullen te vervoeren.
Comfort & Controle Volledige vering (voorvork en achterschokdemper) en 3,0 inch dikke banden absorberen hobbels en oneffenheden. Hydraulische schijfremmen zorgen voor krachtig en betrouwbaar remmen in alle weersomstandigheden.
Slim batterijsysteem De 48V 13,5Ah accu biedt een actieradius tot 135 km met lage ondersteuning. Hij is verwijderbaar, afsluitbaar en voorzien van ingebouwde beveiliging voor veilig en efficiënt opladen.
Technologie waarop u kunt vertrouwen Een helder, centraal geplaatst lcd-scherm houdt je op de hoogte van snelheid, batterijniveau, ondersteuningsmodus en ritstatistieken. De fiets ondersteunt ook app-connectiviteit voor live datatracking en firmware-updates.
Gebouwd voor dagelijks gebruik Ontworpen voor rijders met een lengte tussen 155 en 190 cm, is het frame met lage instap eenvoudig te monteren en op te vouwen. Inclusief ingebouwde spatborden, bagagedrager, led-verlichting met remactivering en een comfortabel zadel voor langere ritten.
Normaal trappen + trapondersteuning + acceleratie met boostknop
Max Range
30+ Mijl
Charging Time
7+ uur
Shock Absorbers
Voorkant
Wheel Size
26 inch
Brakes
Schijfremmen voor en achter
Gears
7 Shimano versnellingen
Bike Weight
28 kg
Max Climb
15 graden
Size & Rider Fit
Check rider measurements and sizing before you order.
Maximum load120 kg
More measurements & dimensions
Seat height
82–102 cm
Built dimensions
168 × 69.5 × 134 cm (L × W × H)
Box dimensions
139 × 28 × 63 cm (L × W × H)
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
250W Motor with 75 Nm Torque + Boost Button
A 250W drive unit with 75 Nm torque gives the L20 3.0 Boost a strong, responsive feel on everyday climbs. The Boost button is designed for short bursts of extra help, ideal for hill starts or pulling away with extra weight.
48V 13.5Ah Removable Battery (Up to 135 km)
ENGWE lists a 48V 13.5Ah removable battery with up to 135 km of range on low assist in ideal conditions. It is described as lockable and protected for safe, efficient charging.
Full Suspension Comfort + Hydraulic Braking
Full suspension (front fork and rear shock) is paired with 3.0in fat tyres to take the sting out of potholes and rough surfaces. Hydraulic disc brakes deliver strong, consistent stopping, and the centre LCD keeps ride data clear at a glance.
What’s Included in the Box?
1 x ENGWE L20 3.0 Boost opvouwbare elektrische fiets
1 x Front & Rear Fender Set
FREE
1 x Charger
2x sleutels
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
Max load capacity: 150 kg; bike weight: about 33.2 kg.
Includes rear rack and fenders (listed in the box contents).
The ENGWE L20 3.0 Boost opvouwbare elektrische fiets arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The ENGWE L20 3.0 Boost opvouwbare elektrische fiets is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.