Warranty & customer support
Order assistance and applicable legal guarantees
Support beyond delivery
Our team can help with product questions, troubleshooting
and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected
by a minimum two-year legal guarantee for goods that are
faulty or not as described. Some countries provide longer
protection. These rights are separate from any optional
manufacturer or commercial warranty.
Please include your order number and a description
of the issue when contacting us.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Cyrushermanufacturer warranty
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer cover
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Separate manufacturer terms apply. Warranty periods are not added together.
View warranty detailsHide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Cyrushermanufacturer warranty
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer cover
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
Riepilogo rapido La Cyrusher Kommoda 3.0 è una bici elettrica con pneumatici grassi di qualità superiore, progettata per il comfort, la stabilità e le lunghe distanze. Con sospensioni complete, una batteria ad alta capacità e una frenata potente, è costruita per i ciclisti che vogliono il massimo comfort e la massima sicurezza in ogni viaggio.
Design a passo d'uomo senza sforzo Il telaio in lega a basso ingresso facilita il montaggio e lo smontaggio, ideale per la guida di tutti i giorni, per il pendolarismo stop-start o per i ciclisti che preferiscono una maggiore accessibilità senza sacrificare la resistenza.
Erogazione di potenza fluida e controllata Il motore al mozzo posteriore fornisce un'assistenza alla pedalata silenziosa e costante, naturale e prevedibile. Perfetto per la crociera, il pendolarismo e le uscite più lunghe, offre un'accelerazione fluida e un supporto costante in diverse condizioni di guida.
Comfort della sospensione completa Dotata di una sospensione anteriore e di un ammortizzatore posteriore, la Kommoda 3.0 assorbe facilmente le asperità, le strade sconnesse e le superfici accidentate. In combinazione con i larghi pneumatici grassi, offre una guida morbida e stabile che ispira fiducia.
Batteria intelligente ad alta capacità La batteria rimovibile da 48V 20Ah offre un'autonomia estesa fino a 110 km con una singola carica. Progettata per garantire praticità e affidabilità, può essere rimossa per la ricarica interna e include una protezione intelligente della batteria.
Prestazioni di frenata superiori I freni a disco idraulici forniscono una potenza di arresto forte e reattiva con un controllo eccellente, anche in condizioni di bagnato o quando si guida con un carico aggiuntivo.
Costruita per la guida di tutti i giorni e per il tempo libero Grazie a pneumatici di tipo "fat" per una maggiore aderenza, a sospensioni complete per il massimo comfort, a un telaio robusto e a un'elevata capacità di carico, la Cyrusher Kommoda 3.0 è costruita per i motociclisti che desiderano comfort, stabilità e praticità di tutti i giorni in un unico, raffinato pacchetto.
Check rider measurements and sizing before you order.
Recommended rider height4'9"–6'3" (145–190 cm)
Maximum load159 kg (350 lb)
More measurements & dimensions
Seat height
30.3–38.9 in (77–99 cm)
Standover height
14.6 in (37 cm)
Handlebar height
42.7 in (108.5 cm)
Deck size
Not applicable — bicycle frame
Built dimensions
175 × 70 × 108.5 cm (L × W × H)
Box dimensions
143 × 25 × 76 cm (L × W × H)
Fit guidance: Low step-through frame with a 37 cm standover for easy mounting.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Adjustable Cockpit for a Comfortable Ride
The Cyrusher Kommoda 3.0 features an adjustable stem and ergonomic handlebars, allowing you to fine-tune your riding position for greater comfort and control. Whether you prefer a more upright position for relaxed cruising or a slightly sportier setup, the adjustable cockpit helps you find a position that suits your riding style.
Practical Rear Rack for Everyday Carrying
The Cyrusher Kommoda 3.0 comes equipped with a sturdy rear rack, giving you useful carrying space for commuting, shopping and everyday adventures. Ideal for attaching panniers, bags or a compatible cargo basket, it adds extra practicality without compromising the bike’s comfortable riding experience.
Powerful Hydraulic Disc Brakes
The Cyrusher Kommoda 3.0 is equipped with fully hydraulic disc brakes and 180mm rotors at the front and rear, delivering smooth, responsive and reliable stopping power. Designed to perform confidently in changing conditions, they provide precise braking control whether you’re commuting through town or taking on rougher trails.
What’s Included in the Box?
1 x Cyrusher Kommoda 3.0
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
The Cyrusher Kommoda 3.0 arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Cyrusher Kommoda 3.0 is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.
First few rides on the Cyrusher Kommoda 3.0 Electric Bike have been impressive. It feels stable, easy to get used to and gives a nice boost without feeling abrupt.