What does the single- or dual-battery choice mean for the KETELES K800 Pro Electric Bike?

The TrailSurge selector includes both single- and dual-battery choices, so confirm the exact number, capacity and chargers included in the selected variant before checkout. Do not assume that '48V 23Ah' describes the total for every option. A second battery increases available energy but also adds weight and changes charging and storage needs.

How does the KETELES K800 Pro differ from the standard KETELES K800?

Both are full-suspension fat-tyre platforms, but the K800 Pro is consistently specified around a fixed dual-1000W motor setup and offers single- or dual-battery choices. The standard K800 listing spans several motor, voltage and battery combinations. Choose by the exact selector configuration, not by the model name alone.

What maintenance matters most on the KETELES K800 Pro Electric Bike?

Check hydraulic brake pad wear and lever feel, keep both motor cables protected and inspect the 26 × 4-inch tyres for pressure and damage. Dual-motor torque also makes spoke tension, axle security and drivetrain care especially important. After rough rides, inspect suspension pivots and fasteners for play before cleaning and lubricating the chain.

Is the Bicicletta Elettrica Keteles K800 Pro easy to assemble?

The Bicicletta Elettrica Keteles K800 Pro arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.

Is the Bicicletta Elettrica Keteles K800 Pro water resistant?

The Bicicletta Elettrica Keteles K800 Pro is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.

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KETELES K800 Pro Electric Bike 48V 23AH KETELES

Bicicletta Elettrica Keteles K800 Pro

Motor

2000W

Battery

23,4 AH

Speed

24 KM/H

Range

0 KM

€2.064,95 €1.517,95

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For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.

Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.

We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.

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Warranty & customer support Order assistance and applicable legal guarantees

Support beyond delivery

Our team can help with product questions, troubleshooting and eligible warranty or fault claims.

Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.

Please include your order number and a description of the issue when contacting us.

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No import fees or extra taxes All taxes and standard delivery included

The displayed price is your final price

All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.

No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.

No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.

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Payment options are confirmed at checkout.

Road use notice: This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option? View road legal e-bikes .

Included with your purchase

TrailSurge Warranty+

12 monthsof cover

UK-based warranty and after-sales support

What’s covered

Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts

Here when you need us

Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.

Need to make a claim?

Contact our UK team with your order number and a few photos.

View warranty detailsHide warranty details

Cover & exclusions

Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.

Need to make a claim?

Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.

KETELES manufacturer warranty

Manufacturer warranty period

3 years on the frame and 1 year on original fitted parts from delivery.

Manufacturer cover

Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.

Separate manufacturer terms apply. Warranty periods are not added together.

View warranty details Hide warranty details

What’s covered

Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts

Here when you need us

Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.

Need to make a claim?

Contact our UK team with your order number and a few photos.

Cover & exclusions

Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.

Need to make a claim?

Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.

KETELES manufacturer warranty

Manufacturer warranty period

3 years on the frame and 1 year on original fitted parts from delivery.

Manufacturer cover

Separate manufacturer terms apply. Warranty periods are not added together.

Description

Riepilogo veloce

Il KETELES K800 Pro è un potente motore a doppio motore progettato per i ciclisti più esperti. Con pneumatici fat da 4,0 pollici per tutti i terreni, un'enorme batteria da 48 V 23 Ah e doppi motori da 1000 W, questa e-bike offre prestazioni, autonomia e versatilità robuste senza pari.

Erogazione di potenza fluida
Con un totale di 2000 W di potenza del motore, il K800 Pro offre una coppia esplosiva, una salita in salita e una crociera ad alta velocità superiori. Puoi passare dalla modalità a motore singolo a quella a doppio motore per bilanciare potenza e autonomia in base al terreno.

Comfort e controllo
Dotato di sospensione anteriore bloccabile e ammortizzatore posteriore, il K800 Pro scivola sia sui sentieri accidentati che sulle buche cittadine. I freni a disco idraulici offrono una frenata fluida e sicura in qualsiasi condizione.

Sistema di batterie intelligenti
La batteria Samsung ad alta capacità da 48 V 23 Ah offre fino a 100 km di autonomia assistita. È rimovibile, bloccabile e protetto da sistemi di sicurezza integrati per temperatura, sovraccarico e scarica eccessiva.

Tecnologia di cui ti puoi fidare
Un display LCD intelligente fornisce dati in tempo reale: velocità, distanza percorsa, durata della batteria e livello di assistenza. Le luci a LED integrate, l'acceleratore a rotazione e i comandi sul manubrio rendono il funzionamento intuitivo e reattivo.

Costruito per l'uso quotidiano
Questa e-bike con pneumatici grassi a sospensione completa è pronta per qualsiasi sfida, che si tratti di neve, sabbia, sentieri o strade urbane. Robusta, affidabile e costruita per trasportare carichi pesanti, la K800 Pro è la scelta migliore sia per gli avventurieri che per i ciclisti su lunghe distanze.

Specifications

Collection	Biciclette Elettriche
Brand	Ketele
Motor Power	2000W
Battery	23,4 Ah
Top Speed	15,5 miglia orarie
Acceleration Method	Regular Pedalling + Pedal Assist + Throttle Acceleration
Max Range	Oltre 30 miglia
Charging Time	7+ ore

Shock Absorbers	Sospensione completa (anteriore + posteriore)
Wheel Size	Pneumatico grasso da 26 pollici x 4,0
Brakes	Freni a disco anteriori e posteriori
Gears	Cambio Shimano a 21 velocità
Bike Weight	28 kg
Max Climb	15 gradi

Size & Rider Fit

Check rider measurements and sizing before you order.

Maximum load 120 kg

More measurements & dimensions

Seat height: 90–102 cm
Deck size: Not applicable — bicycle frame
Box dimensions: 147 × 29 × 77 cm (L × W × H)

Bicicletta Elettrica Keteles K800 Pro size and dimensions

Fit guidance: Large high-step 26 in fat-tyre frame with an adjustable 90–102 cm saddle height.

Sizes are a guide. Rider proportions, footwear and setup can affect fit.

Close-up of a mountain bikes front suspension fork and rear shock absorber, highlighting metal brackets, shock components, and part of the blue bike frame with a black tire underneath.

2000W Dual Motor Power

Dual 48V 1000W hub motors (2000W total) deliver strong acceleration and confident hill performance. With front + rear drive available, it is built for riders who want traction and torque on demand.

Close-up of an electric bikes 23AH removable battery, showing its cell structure. Text highlights battery features, cycling modes, charging time (8–10 hours), waterproof material, and riding range (up to 42 miles).

48V 23AH Endurance Setup

A 48V 23AH lithium battery supports longer rides, with a quoted 80-100km range depending on mode and conditions. Charge time is typically 6-7 hours using the supplied charger.

Close-up images of a bicycle’s front and rear wheels, each with a 48V 1000W brushless geared hub motor, disc brakes, and labeled text indicating the motor type and location.

Full Suspension Control

Full suspension (front fork + rear shock) and 26x4.0 fat tyres help keep the ride planted on broken roads. Hydraulic disc brakes with power cut-off and a colour display finish the package.