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Checking: Keteles K820 Pro Vélo Électrique
Why Buy From TrailSurge?UK showroom, product support & aftercare
Buy your Keteles K820 Pro Vélo Électrique with UK-based support
TrailSurge is a UK retailer with a showroom and workshop in Nuneaton. Our team can help before you order and continue supporting you after your Keteles K820 Pro Vélo Électrique arrives.
UK-based customer support before and after your purchase
Showroom and workshop in Nuneaton
Help with product questions, setup, parts and aftercare
Tracked UK delivery with support if you need help with your order
Speak to a real member of our team before placing your order
Why buy through TrailSurge?For the best UK-based support and aftercare, we recommend buying through TrailSurge rather than ordering directly from overseas manufacturers or China-based sellers, where returns, warranty support and parts handling can be more difficult.
Need help with the Keteles K820 Pro Vélo Électrique?Ask our team a question before ordering.
TrailSurge Warranty+✓
BEST WARRANTY IN THE UK
Stronger cover. UK support. Real help when you need it.
TrailSurge Warranty+
Extra protection, backed by our UK team
For the first 12 months, TrailSurge Warranty+ gives you direct UK support on eligible faults affecting the main factory-fitted components — with practical help to get you back up and running.
UK-based fault support
Major factory-fitted components covered
Repair, parts or another suitable solution where eligible
Typical component cover:
Eligible faults affecting the main factory-fitted electrical and mechanical components, as appropriate to your product.
+KETELES manufacturer warranty
Warranty period
3 years on the frame and 1 year on original fitted parts from delivery.
What’s covered
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Description
Résumé rapide Le KETELES K820 Pro est un vélo électrique compact à un seul moteur et à gros pneus, conçu pour une utilisation quotidienne en ville et sur les sentiers. C'est un vélo de ville polyvalent qui offre un bon équilibre entre autonomie et puissance, le tout dans un format pliable et facile à utiliser.
Alimentation en puissance fluide Le moteur de 250 W intégré au moyeu arrière offre une assistance au pédalage et une accélération constantes, idéales pour la ville ou les sentiers faciles. Les utilisateurs apprécient la fluidité du contrôle de la vitesse et la fiabilité des performances sur terrain plat ou vallonné.
Confort et contrôle Les pneus larges et la suspension avant absorbent les chocs, offrant une conduite rassurante sur les surfaces irrégulières. Les freins à disque assurent un freinage fiable, et la transmission Shimano à 7 vitesses offre une grande souplesse à l'accélération et en montée.
Système de batterie intelligent Une batterie amovible de grande capacité (48 V, 17,5 Ah) assure une autonomie accrue. Fixée au cadre, elle intègre les protections classiques contre la surcharge et la décharge excessive pour une tranquillité d'esprit optimale.
Des technologies auxquelles vous pouvez faire confiance L'écran LCD complet affiche toutes les données clés de la sortie (vitesse, distance, autonomie de la batterie et niveau d'assistance), ce qui facilite le suivi des performances et la planification efficace des sorties.
Conçu pour une utilisation quotidienne Son cadre pliable permet un rangement et un transport compacts. Grâce à la stabilité de ses pneus larges, son poids modéré et ses composants fiables, le K820Pro est un choix polyvalent pour les trajets quotidiens, les courses et les sorties occasionnelles hors route.
Powered by a 48V 250W brushless rear hub motor, the K820 Pro is built for smooth everyday riding with consistent assistance and a natural pedal feel when you want to keep it efficient.
48V 17.5AH Removable Battery
Removable 48V 17.5AH lithium battery designed for easy charging at home or work. The brand quotes around 30-45km of range per charge (usage dependent) with a typical 7-8 hour recharge time.
Confidence on Mixed Terrain
29x2.1 tyres and front suspension help take the sting out of bumps, and disc brakes provide reliable stopping. Shimano 21-speed gearing gives you the cadence range for hills and flatter cruising.
What’s Included in the Box
1 x Keteles K820 Pro Vélo Électrique
FREE Bike Front and Rear Full Cover Fenders
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Frequently Asked Questions
The 21-speed drivetrain provides three front chainring ranges and seven rear sprockets, giving more manual ratios than the seven-speed systems on many e-bikes. Use lower gears before a climb and ease pedal pressure during shifts. The extra front derailleur also adds another cable and adjustment point to keep clean and aligned.
Yes. The 48V 17.5Ah down-tube battery is removable and lockable. Published charging times on the current manufacturer page conflict between 3–5 and 7–8 hours, so allow the longer window and use the charger's indicator rather than promising a fixed finish time. Refit the pack until it is secure and locked.
KETELES lists a recommended rider height of roughly 165–198 cm and a 200 kg load-capacity figure. Treat that load as the combined rider, luggage and accessories, and confirm the rear rack's separate rating before adding cargo. Riders near either height limit should check stand-over clearance, saddle range and reach.
The Keteles K820 Pro Vélo Électrique arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Keteles K820 Pro Vélo Électrique is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.
Very solid bike and quite suitable for my 169kg weight. Would recommend for any larger guy looking to bike for exercise. Id recommend swapping out the seat for a wider/softer one and maybe a suspension seatpost, but it's not necessary. I did add security nuts to my wheels and recommend a litelok x3 to keep it safe.
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