What range does the ENGWE Y400 have?

Range is listed at 50 km on a full charge.

Is it water resistant?

ENGWE lists the Y400 with an IPX5 waterproof grade, which helps with splashes and light rain.Waterproof grade: IPX5 (listed).Avoid deep water and high-pressure washing.Dry the deck and charging port after wet rides.

How long does it take to charge and how heavy is it?

Charging time is listed as about 7 hours; scooter weight is 24 kg (52 lbs).

What brakes/tyres does it use?

The Y400 is specced for stability and braking confidence at commuter speeds.Tyres: 10×2.75 (listed).Brakes: dual disc brake (listed).Maximum slope: 15°; torque: 28 N·m (listed).

Is the Engwe Y400 easy to assemble ?

The Engwe Y400 comes mostly assembled and only minor things need to be assembled. This should not take longer than 20-30 minutes to do.

Is the Engwe Y400 waterproof?

The Engwe Y400 is water-resistant, rated at IP65, but not waterproof. Short term, your product can get a little wet and be in the rain, but any long-term exposure can cause serious problems..

How long does delivery take?

Free Delivery on all orders. Your product will be delivered within 3-5 days via Express Delivery. We use a panel of trusted couriers such as DPD, UPS, Fedex, DHL. Tracking information is provided upon dispatch.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our customer service team to initiate a return.

Can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

Do you provide a warranty?

We are confident in the quality of E-Bikes and E-Scooters we offer here at Trail Surge. All Products come with a minimum 12 Month Manufacture Guarantee/Warranty for main components.

Engwe Y400 Electric Scooter - Trail Surge

Scooter Électrique Engwe Y400

Name: Scooter Électrique Engwe Y400
Brand: Engwe
Price: 708.95 GBP
Availability: InStock
Rating: 4.8 (5 reviews)

Motor

500W

Battery

48V 10.4AH

Speed

28 MPH

Range

25 MILES

€1.181,95 €708,95

In stock 5 sold this week

Pay in 3 €236,32×3

Pay monthly €59,08/mo

Free UK Delivery

Click & Collect or Home Delivery

2-Year Warranty

Manufacturer-backed cover

EU Support Team

Quick help & support.

Official Engwe

Genuine brand new stock

Trustpilot Rated 4.8

Home Delivery

Typical delivery: 3–7 working days (EU, country-dependent)
Tracking provided once dispatched
Courier: DPD / GLS / DHL / UPS (country-dependent)

Returns

Returns accepted within 30 days for unused items
No returns for change of mind once used

Click & Collect

Collection from our Nuneaton store

Collection will be available from our Nuneaton store in around 5–6 working days
After you have ordered, we’ll contact you to arrange a day and time for collection
Please bring your order confirmation and photo ID when collecting

Store location

Need the exact address before ordering? Contact us and we’ll confirm collection details.

Warranty Information

1-year manufacturer warranty (manufacturing defects under normal use)
Covers faulty components or defects confirmed by the manufacturer
Excludes wear & tear items (e.g. tyres, tubes, brake pads), accidental damage, misuse, water ingress, and unauthorised modifications
If an issue occurs, contact our support team with your order number plus photos/video where possible
We’ll help diagnose the fault and arrange the next step (repair, replacement parts, or warranty support where applicable)

0% APR Finance Options

Engwe Y400 Key Features

Résumé rapide
Le scooter électrique ENGWE Y400 est un scooter électrique haut de gamme destiné aux adultes, combinant des performances puissantes, un confort robuste et une commodité urbaine intelligente. Son moteur robuste de 500 W (750 W en crête) offre une forte accélération et une capacité à grimper les collines, tandis qu'une double suspension et des pneus de 10″ offrent une conduite souple et confiante sur les routes urbaines, les chemins de gravier et les terrains hors route légers.

Puissance et performances
Avec un moteur à couple élevé et une vitesse maximale d'environ 45 km/h en mode Sport ou en mode de puissance maximale, le Y400 est idéal pour les navetteurs et les cyclistes qui souhaitent se déplacer à vive allure au quotidien ou pour les balades de loisir. Les différents modes de vitesse (Eco, Drive, Sport) vous permettent de choisir votre équilibre préféré en termes de vitesse, d'autonomie et de confort.

Batterie et autonomie
La batterie amovible de 48 V 10,4 Ah offre une autonomie impressionnante d'environ 40 km par charge, idéale pour les petits trajets en ville et les trajets de moyenne distance sans recharge fréquente. Une charge complète prend environ 6 heures.

Confort et contrôle
La double suspension et les pneus 10″ robustes absorbent les bosses et les surfaces irrégulières pour une conduite confortable. Les freins à disque intégrés à l'avant et à l'arrière garantissent un freinage fiable et réactif dans des conditions variées.

Engwe Y400 Specifications

Collection	Adults Electric Scooters
Brand	Engwe
Motor Power	500W
Battery	48V 10.4Ah
Top Speed	28 MPH
Max Range	25 Miles
Charging Time	6+ Hours

Shock Absorbers	Full Suspension (Front + Back)
Wheel Size	10″ Pneumatic Tyres
Brakes	Dual Mechanical Disc Brakes
Bike Weight	25KG
Max Climb	15 degrees
Max Rider Weight	100KG

What's included?

1X Scooter Électrique Engwe Y400 (Mostly Built)

1X Charger

1X Assembly Tools

1X Assembly User Manual

Fantastic value

Does what it says on the tin — comfortable, dependable and fun to use.

Sturdy and well finished

Nice build quality and a planted feel. Handles turns well and feels safe and predictable.

Great overall, one small niggle

Really happy with it overall — it feels solid, rides nicely and does the job well. Only minor gripe is it could be a bit smoother on rougher surfaces, but still a great buy.