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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for an electric bike from Cyrusher? Some websites look official without being run by the brand. Before ordering, check the retailer behind the website.
TWO THINGS WORTH CHECKING
01 Real UK premises
Do they have a shop or showroom you can actually verify or visit?
02 Repairs & support
Can they service or repair your e-bike if something goes wrong?
With TrailSurge, you can check both.
We have a real Nuneaton showroom and repair workshop, with UK-based servicing, repairs and 12-month warranty support. We're here for you after delivery, too.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
How our price match works
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
✓ Identical model, variant and specification
✓ UK-registered company with a valid UK VAT number
✓ In stock, with a lower total price including delivery
✓ Request a match before placing your order
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Cyrushermanufacturer warranty
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer cover
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Separate manufacturer terms apply. Warranty periods are not added together.
View warranty detailsHide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Cyrushermanufacturer warranty
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer cover
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
Résumé rapide Le Cyrusher Roam est un vélo électrique léger, homologué pour la route, conçu pour un usage quotidien pratique et confortable. Avec son moteur de 250 W, sa batterie performante de 52 V et 15,6 Ah et ses pneus de 26 pouces offrant un roulement fluide, il est idéal pour les citadins recherchant un vélo électrique fiable pour leurs trajets domicile-travail et leurs loisirs.
Alimentation en puissance fluide Équipé d'un moteur de moyeu arrière sans balais de 250 W, le Roam offre une assistance au pédalage jusqu'à 25 km/h, en toute conformité avec la réglementation britannique et européenne relative aux vélos électriques. Son dérailleur Shimano et ses différents niveaux d'assistance permettent d'adapter la puissance aux terrains plats, aux côtes ou aux longues distances.
Confort et contrôle Les pneus 26" x 2,35" assurent un roulement fluide et stable sur les routes et pistes cyclables urbaines. La fourche à suspension avant améliore le confort sur les surfaces irrégulières, tandis que les freins à disque mécaniques avant et arrière garantissent un freinage sûr et réactif.
Système de batterie intelligent Le Roam est équipé d'une batterie lithium-ion 52 V 15,6 Ah, amovible et verrouillable pour plus de praticité. Son autonomie peut atteindre 100 km par charge selon le terrain, le poids du cycliste et le niveau d'assistance au pédalage, avec un temps de charge de 6 à 8 heures.
Des technologies auxquelles vous pouvez faire confiance Un écran LCD clair affiche le niveau d'assistance au pédalage, la vitesse, la distance, les données du trajet et l'autonomie de la batterie. L'éclairage LED intégré à l'avant et à l'arrière assure une visibilité optimale pour des trajets en toute sécurité de nuit et par faible luminosité.
Conçu pour une utilisation quotidienne Avec son cadre adapté aux trajets urbains, sa batterie longue autonomie et sa conformité aux normes routières, le Cyrusher Roam est idéal pour une utilisation quotidienne en ville. Léger et robuste, il supporte jusqu'à 120 kg, ce qui en fait un choix pratique pour les déplacements domicile-travail comme pour les balades.
Check rider measurements and sizing before you order.
Maximum load120 kg
More measurements & dimensions
Seat height
89.5–95.5 cm
Deck size
Not applicable — bicycle frame
Built dimensions
197 × 68 × 117 cm (L × W × H)
Fit guidance: Full-size 26 in frame with an adjustable 89.5–95.5 cm saddle height. Contact us with your inside leg if fit is uncertain.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Effortless Access for Every Rider
The Roam’s step-through frame makes getting on and off the bike smooth and simple—no high leg swings, no awkward movements. Whether you’re wearing everyday clothes, carrying cargo, or just want a more comfortable ride, this design offers unmatched accessibility and control. Perfect for city commuters, casual riders, and anyone who values ease, safety, and confidence on two wheels.
Informative Display
The mid-mounted color LCD display provides clear and easy-to-read information about your speed, battery level, assist mode, and more.
Effortless Power Delivery
The 52V 250W hub motor provides instant power and smooth acceleration, making hills and headwinds a breeze.Rover’s Torque Sensor detects your pedaling force, adjusting the motor’s power output to match your effort seamlessly.
What’s Included in the Box?
1 x Vélo Électrique Cyrusher Roam
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
The 52V 15.6Ah (811Wh) battery is rated for up to 62 miles (100 km) in ideal conditions.
Charging takes around 7–9 hours. Real-world range will depend heavily on hills, tyre pressure, rider weight, temperature and how much assistance you use.
Yes. It weighs about 37 kg with the battery, so it is not ideal if you regularly need to carry a bike upstairs or lift it into a car. The step-through frame does make getting on and off easier.
The Roam uses a torque-sensing assist system, so the motor responds to how hard you are pedalling rather than simply switching power on at a fixed level.
That gives smoother starts and more controlled assistance, especially on hills or loose surfaces.
The Vélo Électrique Cyrusher Roam arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Vélo Électrique Cyrusher Roam is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.