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Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
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Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
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Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months for the frame assembly, wheel motor, controller, handlebars and head-tube assembly, display, hubs, brake assemblies, front fork and control wiring; 6 months for the battery, charger, brake lever and throttle.
Non-user-caused manufacturing defects in those original components, with manufacturer-approved replacement parts supplied for qualifying faults.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months for the frame assembly, wheel motor, controller, handlebars and head-tube assembly, display, hubs, brake assemblies, front fork and control wiring; 6 months for the battery, charger, brake lever and throttle.
Non-user-caused manufacturing defects in those original components, with manufacturer-approved replacement parts supplied for qualifying faults.
Separate manufacturer terms apply. Warranty periods are not added together.
The Freeboy J11 Max Electric Scooter is a powerful, off-road-capable electric scooter built for riders who want strong performance, solid range, and confident control. With a high-output motor, double suspension, and large off-road tyres, it’s designed to handle mixed terrain, steeper climbs, and everyday riding with ease.
Strong Motor Performance
Powered by a 1200W motor, the J11 Max delivers smooth yet punchy acceleration, making it suitable for both urban riding and rougher surfaces. With a top speed of up to 50 km/h, it offers confident cruising performance where permitted, along with the torque needed for hills and uneven ground.
Battery & Practical Range
The 48V 18Ah battery provides a real-world riding range of 35–45 km, depending on speed, terrain, and rider weight. Charging takes approximately 5–8 hours, making it easy to recharge between rides or overnight.
Off-Road Tyres & Suspension
An 11″ off-road inflatable tyre setup delivers strong grip and stability across tarmac, gravel, and uneven surfaces. The double suspension system (front and rear) helps absorb bumps and vibrations, improving comfort and control during longer rides and rougher terrain.
Confident Braking & Visibility
The J11 Max is equipped with double disc brakes, providing reliable stopping power in a wide range of riding conditions. Front and rear LED lights with a brake light improve visibility and safety, especially when riding in low-light environments.
| Collection | 30MPH Electric Scooters |
|---|---|
| Brand | Freeboy |
| Motor Power | 1200W |
| Battery | 48V 18AH |
| Top Speed | 34 MPH |
| Max Range | 28 MILES |
| Charging Time | 5-8 HOURS |
| Shock Absorbers | Front & rear suspension |
| Wheel Size | 11 INCH |
| Brakes | DOUBLE DISC BRAKE |
| Bike Weight | 26.8 KG |
| Max Climb | 20-30° |
Check rider measurements and sizing before you order.
Fit guidance: Seated scooter; estimated fit
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
With a listed 1200W motor, the J11 Max is built for stronger acceleration and hill ability than entry-level scooters. Top speed is listed as 50 km/h, and the spec notes a climbing angle of 20-30 deg for steeper routes.
The 48V 18Ah battery is paired with a listed 35-45 km range, giving a practical balance of speed and distance. Charging time is listed as 5-8 hours, making it easy to recharge between rides.
It runs 11" off-road inflatable tyres for grip and stability, backed by a double disc brake system for confident stopping. The spec sheet also notes double suspension for extra comfort on rougher ground, plus front and rear LED lighting with a brake light for visibility. Max load is 150 kg and net weight is 26.8 kg.
1X Freeboy J11 Max Seated Electric Scooter
1X Charger
2 x Keys
1X Assembly Tools
1X Assembly User Manual
Watch the assembly guide below before first setup.
