AUSTRIA
Bicicleta Eléctrica Dyu Stroll 1 - 700C
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Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
Enquire about delivery →Contact our team to ask about availability or a suitable alternative.
Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
Returns & cancellations 14-day withdrawal rights · Return information
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Warranty & customer support Order assistance and applicable legal guarantees
Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →No import fees or extra taxes All taxes and standard delivery included
All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
Questions about your order? →
Included with your purchase
TrailSurge Warranty+
12 monthsof cover
UK-based warranty and after-sales support
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
DYU manufacturer warranty
Manufacturer warranty period
12 months for the original owner on the frame, battery and factory-fitted components.
Manufacturer cover
Manufacturing defects and confirmed transit damage. Eligible frame faults may qualify for a replacement frame, while batteries may be repaired or replaced following assessment.
Separate manufacturer terms apply. Warranty periods are not added together.
View warranty details Hide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
DYU manufacturer warranty
Manufacturer warranty period
12 months for the original owner on the frame, battery and factory-fitted components.
Manufacturer cover
Manufacturing defects and confirmed transit damage. Eligible frame faults may qualify for a replacement frame, while batteries may be repaired or replaced following assessment.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
Resumen rápido
La bicicleta eléctrica DYU Stroll 1 700C es una elegante eBike enfocada a la ciudad y diseñada para los desplazamientos diarios, la exploración urbana y los trayectos de larga distancia con el mínimo esfuerzo. Con sus grandes ruedas 700C, su potente pero eficiente motor y su batería de alta autonomía, es ideal para ciclistas que buscan comodidad, velocidad y fiabilidad en carreteras asfaltadas y carriles bici.
Potencia suave y eficiente
Impulsada por un motor de buje trasero sin escobillas de 250 W (500 W pico), la Stroll 1 proporciona una asistencia al pedaleo suave y sensible, ayudándole a alcanzar una velocidad máxima legal en el Reino Unido/UE de 25 km/h con facilidad - perfecta para desplazamientos urbanos o paseos de ocio.
Desplazamientos de largo alcance
La batería extraíble de 36 V 9 Ah proporciona una impresionante autonomía - hasta ~100 km por carga con pedaleo asistido - reduciendo la necesidad de recargas frecuentes y permitiendo viajes más largos con confianza.
Comodidad y control
Equipada con grandes neumáticos 700 × 38C resistentes a los pinchazos y un sistema de cambio Shimano de 7 velocidades, la Stroll 1 ofrece un manejo suave y un control versátil de la conducción en terrenos urbanos variados. Los frenos de disco hidráulicos dobles garantizan una potencia de frenado potente y predecible en cualquier condición meteorológica.
Specifications
| Collection | Bicicletas eléctricas DYU |
|---|---|
| Brand | DYU |
| Motor Power | 250W |
| Battery | 36V 9Ah |
| Top Speed | 15.5 MPH |
| Max Range | 62 Miles |
| Charging Time | 5+ Hours |
| Wheel Size | 700 × 38C Puncture-Resistant City Tyres |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 19.5KG |
Size & Rider Fit
Check rider measurements and sizing before you order.
More measurements & dimensions
- Seat height
- 90–105 cm
- Built dimensions
- 183 × 63.5 × 105 cm (L × W × H)
- Box dimensions
- 147.5 × 24 × 74 cm (L × W × H)
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x Bicicleta Eléctrica Dyu Stroll 1 - 700C
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
