Warranty & customer support
Order assistance and applicable legal guarantees
Support beyond delivery
Our team can help with product questions, troubleshooting
and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected
by a minimum two-year legal guarantee for goods that are
faulty or not as described. Some countries provide longer
protection. These rights are separate from any optional
manufacturer or commercial warranty.
Please include your order number and a description
of the issue when contacting us.
Road use notice:
This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option?
View road legal e-bikes
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Included with your purchase
TrailSurge Warranty+
12 monthsof cover
UK-based warranty and after-sales support
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
View warranty detailsHide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Description
Resumen rápido La Samebike LOTDM200-II es una bicicleta eléctrica robusta y muy capaz, diseñada tanto para desplazamientos urbanos como para aventuras off-road ligeras. Cuenta con un potente motor de 250W, una batería de larga autonomía de 48 V, suspensión total y neumáticos anchos, todo dentro de un cuadro plegable y compacto que es fácil de guardar y transportar.
Potencia y control suaves El motor de 250W proporciona una fuerte aceleración y permite subir cuestas sin esfuerzo, mientras que el acelerador de pulgar y las marchas Shimano le proporcionan un control flexible. Elige entre pedaleo asistido o eléctrico puro para mayor comodidad.
Comodidad todoterreno Los neumáticos anchos de 20 × 4,0 combinados con la doble suspensión absorben los baches de la grava, las playas, los bordillos o las duras calles de la ciudad. Los frenos de disco mecánicos proporcionan una potencia de frenado fiable en todas las condiciones.
Diseño inteligente y seguro La pantalla inteligente NFC permite un desbloqueo rápido y seguro mediante tarjeta o teléfono. También muestra información sobre el trayecto e incluye carga USB. La batería extraíble añade comodidad y seguridad.
Portátil y listo para el día a día Con un peso de ~28 kg y plegable en segundos, la LOTDM200-II cabe fácilmente en apartamentos, maleteros de coche o en el transporte público. Su estructura robusta y sus luces integradas, su capacidad de carga y su protección frente a cualquier condición meteorológica le permiten desplazarse diariamente al trabajo y disfrutar del tiempo libre.
Check rider measurements and sizing before you order.
Maximum load150 kg
More measurements & dimensions
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Samebike LOTDM200: Smooth assist with confident pull-away
750W motor assist for steady acceleration. assistance up to 24 MPH. rated for climbs up to 15 degrees. folding frame for easier storage and transport. Optimised for: electric bike, folding e-bike, fat tyre e-bike, 20inch x 4.0 Fat Tyre e-bike.
Everyday battery setup with practical range
48V 13AH battery specification. claimed range up to 43 Miles depending on mode, rider weight and terrain. removable battery design for more convenient charging (where stated).
Comfort, grip and braking confidence
tyre sizing noted as 20inch x 4.0 Fat Tyre for grip and stability. Dual Mechanical Disc Brakes for predictable stopping. suspension support helps take the edge off bumps and rougher surfaces. max rider load: 150KG.
What’s Included in the Box?
1 x Bicicleta Eléctrica Samebike Lotdm200 Fat Tyre
1 x Front & Rear Fender Set
FREE
1 x Charger
2X NFC Entry Cards
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
These specs are the manufacturer’s listed figures for this model.
Motor: 250W rear hub
Torque (listed): 70 Nm+
Speed (listed): 25 km/h default
Max load (listed): 120 kg
Key feature: NFC key unlock
Key feature: Fat tyres + high torque
Listed charge time: 6–8 hours for the 48V 13Ah battery. Many listings describe a removable battery for easier indoor charging.
Yes — it’s designed for easier storage and transport.
Foldable frame for easier storage/transport
Water resistance (listed): IP54 (bike) / IP64 (motor+battery+display)
NFC key unlock
Fat tyres + high torque
The Bicicleta Eléctrica Samebike Lotdm200 Fat Tyre arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Bicicleta Eléctrica Samebike Lotdm200 Fat Tyre is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.