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Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
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For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
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Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
Resumen rápido
La ENGWE L20 3.0 Boost es una bicicleta eléctrica plegable de paso a paso premium diseñada para comodidad urbana, rendimiento y autonomía ampliada. Con frenos hidráulicos, suspensión total y una batería potente, ofrece una conducción suave y segura en calles urbanas y senderos ligeros.
Entrega de energía suave
Un motor de 250 W con un par de 75 Nm ofrece una sensación de respuesta natural, perfecta para los desplazamientos diarios y las subidas de colinas. Un botón Boost exclusivo ofrece ráfagas cortas de potencia adicional, ideal para arrancar en pendientes o transportar equipo.
Comodidad y control
La suspensión total (horquilla delantera y amortiguador trasero) se combina con neumáticos gruesos de 3,0 ″ para absorber baches y superficies irregulares. Los frenos de disco hidráulicos garantizan una parada potente y fiable en cualquier clima.
Sistema de batería inteligente
La batería de 48 V y 13,5 Ah proporciona hasta 135 km de autonomía con poca asistencia. Es extraíble, se puede cerrar con llave e incluye protección incorporada para una carga segura y eficiente.
Tecnología en la que puedes confiar
Una brillante pantalla LCD montada en el centro te mantiene informado sobre la velocidad, el nivel de la batería, el modo de asistencia y las estadísticas de conducción. La bicicleta también admite conectividad de aplicaciones para seguimiento de datos en vivo y actualizaciones de firmware.
Construido para uso diario
Diseñado para ciclistas de entre 155 y 190 cm, el marco de paso es fácil de montar y plegar. Incluye guardabarros incorporados, portaequipajes trasero, luces LED con activación de freno y un sillín cómodo para recorridos más largos.
| Collection | Bicicletas eléctricas |
|---|---|
| Brand | inglés |
| Motor Power | 250W |
| Battery | 13.5AH |
| Top Speed | 15,5 mph |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | Más de 30 millas |
| Charging Time | Más de 7 horas |
| Shock Absorbers | Frente |
| Wheel Size | Neumático ancho de 20 pulgadas x 3.0 |
| Brakes | Frenos de disco delanteros y traseros |
| Gears | Cambios Shimano de 7 velocidades. |
| Bike Weight | 28KG |
| Max Climb | 15 grados |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
A 250W drive unit with 75 Nm torque gives the L20 3.0 Boost a strong, responsive feel on everyday climbs. The Boost button is designed for short bursts of extra help, ideal for hill starts or pulling away with extra weight.
ENGWE lists a 48V 13.5Ah removable battery with up to 135 km of range on low assist in ideal conditions. It is described as lockable and protected for safe, efficient charging.
Full suspension (front fork and rear shock) is paired with 3.0in fat tyres to take the sting out of potholes and rough surfaces. Hydraulic disc brakes deliver strong, consistent stopping, and the centre LCD keeps ride data clear at a glance.
1 x Engwe L20 3.0 Boost Bicicleta Eléctrica Plegable
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Download Product Manual