250W Rear Hub Assistance
Powered by a 48V 250W brushless rear hub motor, the K820 Pro is built for smooth everyday riding with consistent assistance and a natural pedal feel when you want to keep it efficient.
Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
Enquire about delivery →Contact our team to ask about availability or a suitable alternative.
Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
Questions about your order? →Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Separate manufacturer terms apply. Warranty periods are not added together.
Resumen rápido
La KELELES K820 Pro es una bicicleta eléctrica compacta de un solo motor con neumáticos gruesos diseñada para el uso diario en la ciudad y en senderos. Es un vehículo versátil que equilibra alcance y potencia en un paquete plegable fácil de usar.
Entrega de energía suave
El motor del buje trasero de 250 W ofrece asistencia constante al pedalear y acelerar, perfecto para calles urbanas o uso en senderos ligeros. Los ciclistas informan de un control de velocidad suave y un rendimiento confiable en terrenos planos y ondulados.
Comodidad y control
Los neumáticos gruesos y la suspensión delantera absorben los golpes, ofreciendo confianza en superficies irregulares. Los frenos de disco brindan una potencia de frenado confiable y la transmisión Shimano de 7 velocidades brinda flexibilidad al acelerar o subir.
Sistema de batería inteligente
Una gran batería extraíble de 48 V y 17,5 Ah garantiza una mayor autonomía. Se bloquea al marco e incluye protecciones de seguridad típicas contra sobrecarga y descarga excesiva para mayor tranquilidad.
Tecnología en la que puedes confiar
La pantalla LCD completa muestra todas las métricas clave del recorrido (velocidad, distancia, duración de la batería y nivel de asistencia), lo que facilita monitorear el rendimiento y planificar recorridos de manera eficiente.
Construido para uso diario
El marco plegable permite un almacenamiento y transporte compactos. Con su estabilidad de neumáticos gruesos, su peso moderado y sus componentes confiables, el K820Pro es una opción versátil para los desplazamientos diarios, los recados y la diversión informal fuera de la carretera.
| Collection | Bicicletas eléctricas |
|---|---|
| Brand | Keteles |
| Motor Power | 1000W |
| Battery | 17.5Ah |
| Top Speed | 15,5 mph |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | Más de 30 millas |
| Charging Time | Más de 7 horas |
| Shock Absorbers | Frente |
| Wheel Size | Neumático ancho de 26 pulgadas x 4.0 |
| Brakes | Frenos de disco delanteros y traseros |
| Gears | Cambios Shimano de 7 velocidades. |
| Bike Weight | 28KG |
| Max Climb | 15 grados |
Check rider measurements and sizing before you order.

Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Powered by a 48V 250W brushless rear hub motor, the K820 Pro is built for smooth everyday riding with consistent assistance and a natural pedal feel when you want to keep it efficient.
Removable 48V 17.5AH lithium battery designed for easy charging at home or work. The brand quotes around 30-45km of range per charge (usage dependent) with a typical 7-8 hour recharge time.
29x2.1 tyres and front suspension help take the sting out of bumps, and disc brakes provide reliable stopping. Shimano 21-speed gearing gives you the cadence range for hills and flatter cruising.
1 x Bicicleta Eléctrica Keteles K820 Pro
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual