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Checking: Touroll U1 Electric Bike
Why Buy From TrailSurge?UK showroom, product support & aftercare
Buy your Touroll U1 Electric Bike with UK-based support
TrailSurge is a UK retailer with a showroom and workshop in Nuneaton. Our team can help before you order and continue supporting you after your Touroll U1 Electric Bike arrives.
UK-based customer support before and after your purchase
Showroom and workshop in Nuneaton
Help with product questions, setup, parts and aftercare
Tracked UK delivery with support if you need help with your order
Speak to a real member of our team before placing your order
Why buy through TrailSurge?For the best UK-based support and aftercare, we recommend buying through TrailSurge rather than ordering directly from overseas manufacturers or China-based sellers, where returns, warranty support and parts handling can be more difficult.
Need help with the Touroll U1 Electric Bike?Ask our team a question before ordering.
TrailSurge Warranty+✓
BEST WARRANTY IN THE UK
Stronger cover. UK support. Real help when you need it.
TrailSurge Warranty+
Extra protection, backed by our UK team
For the first 12 months, TrailSurge Warranty+ gives you direct UK support on eligible faults affecting the main factory-fitted components — with practical help to get you back up and running.
UK-based fault support
Major factory-fitted components covered
Repair, parts or another suitable solution where eligible
Typical component cover:
Eligible faults affecting major factory-fitted components, including the frame and forks, motor and drive system, controller, battery and BMS, charger, wiring, display, gears, brakes, and factory-fitted sensors or controls.
+Touroll manufacturer warranty
Warranty period
3 years on the frame; 1 year on the fork, controller, motor and charger; 6 months on the battery, LCD display, chainwheel, freewheel, brake assembly, shifter, derailleur and front light; 3 months on the kickstand and pedals; 14 days on other parts.
What’s covered
Manufacturing defects in the original listed components during their individual warranty periods.
Description
No. 1 Best Budget E-Bike
CE Approved
Fully Road Legal
The Touroll U1 is a sleek and reliable electric mountain bike built for city riders and light off-road explorers. With a 250W motor, large 13Ah battery, and front suspension system, it offers balanced performance, comfort, and range. Perfect for commuters, weekend riders, and eco-conscious adventurers.
Smooth Power Delivery Equipped with a 250W brushless rear hub motor, the U1 delivers smooth and quiet power assistance up to 25km/h. Choose from 5 levels of pedal assist or switch to pure electric mode for a relaxed ride. The cruise control function maintains steady speed without constant input, and walk mode helps when pushing the bike up inclines.
Comfort & Control The front suspension fork with lockout absorbs shocks on rough roads or gravel paths, while the 2.1" tyres offer solid grip and a stable ride. Combined with a wide saddle and upright handlebar position, the U1 delivers excellent riding comfort for both short and long trips.
Smart Battery System The removable 36V 13Ah battery offers up to 100km of range in assist mode, making it ideal for commuting or leisure rides. It locks securely into the frame for added safety and can be removed for convenient charging at home or at work.
Tech You Can Trust The integrated LCD display provides essential ride data including speed, distance, battery level, and assist mode. It also allows you to activate cruise mode or walk assist with a single button. The bike is app-compatible for Bluetooth pairing, letting you monitor performance and configure ride settings directly from your phone.
Built for Everyday Use The Shimano 7-speed drivetrain ensures smooth gear shifting for urban or mixed terrain, while mechanical disc brakes provide dependable stopping power in all weather. The lightweight yet sturdy aluminium frame supports up to 120kg, and the IPX4 water resistance rating keeps it functional in light rain.
Watch the assembly guide below before first setup.
Frequently Asked Questions
Choose the 26-inch version if you want an easier fit for shorter riders and a slightly more nimble feel. Choose the 29-inch version if you want better roll-over, more stability and a stronger fit for taller riders. The usual rider-height guide is around 155-190cm for the 26-inch bike and 160-195cm for the 29-inch bike.
The official assist-mode figure is up to 65km, which is roughly 40 miles, but real-world range depends on rider weight, terrain, wind, tyre pressure and assist level. On flatter routes with sensible assistance, it should feel well suited to commuting and leisure riding, while hillier routes will reduce the overall distance.
It is suitable for towpaths, forest tracks, gravel and other light off-road routes, but it is not designed as an aggressive mountain bike for jumps, rock gardens or very technical descents. Think of it as a capable light-trail and mixed-surface e-bike rather than a hard-charging MTB.
The Touroll U1 Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Touroll U1 Electric Bike is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.
