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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for an electric bike from KETELES? Some websites look official without being run by the brand. Before ordering, check the retailer behind the website.
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Can they service or repair your e-bike if something goes wrong?
We have a real Nuneaton showroom and repair workshop, with UK-based servicing, repairs and 12-month warranty support. We're here for you after delivery, too.
Visit us: CV11 6RY · Mon–Fri, 10am–4pmTrail Surge Ltd · Company No. 16935369 · VAT No. 521226239
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TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
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Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Separate manufacturer terms apply. Warranty periods are not added together.
The KETELES K800 is a dual-motor fat tyre e-bike built for power, range, and adventure. With 2000W total motor output, a huge 48V 23Ah battery, and full suspension, it’s ideal for riders who demand more performance on road or off.
Smooth Power Delivery
Ride with full dual-motor power for unbeatable hill climbing and top-end speed, or switch to rear motor only for extended range. The twist throttle and multiple pedal assist levels give you full control over your riding experience.
Comfort & Control
Fat 4.0″ tyres and dual suspension absorb bumps and rough terrain with ease. Hydraulic disc brakes offer confident, responsive stopping even at higher speeds or in wet conditions.
Smart Battery System
The high-capacity 48V 23Ah lithium battery provides up to 100km of range with pedal assist. It’s removable, lockable, and built with integrated protection against overcharging, short-circuiting, and overheating.
Tech You Can Trust
The K800’s colour LCD display shows speed, distance, battery status, motor mode, and more—all in real time. USB port included for on-the-go charging of mobile devices.
Built for Everyday Use
With a rugged frame, high load capacity, and weather-resistant electronics, the K800 is ready for commuting, touring, or trail riding in all seasons. Whether you’re heading to work or into the wild, this bike can handle it.
| Collection | Electric Bikes |
|---|---|
| Brand | Keteles |
| Motor Power | 2000W |
| Battery | 48V 23AH |
| Top Speed | 34 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 50-62 MILES |
| Charging Time | 6-7 Hours |
| Shock Absorbers | Front (Lockable) |
| Wheel Size | 26 x 4.0 Fat Tyre |
| Brakes | Hydraulic Disc Brakes |
| Gears | Shimano 21-Speed |
| Bike Weight | 42KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Large high-step 26 in fat-tyre frame. Check comfortable top-tube clearance before ordering.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
A front 1000W + rear 1000W hub setup delivers 2000W total output for fast getaways and strong climbing. It is designed for riders who want extra pull on loose surfaces and steep routes.
48V 23AH battery capacity with a quoted 80-100km max range depending on assist level, terrain and rider weight. Typical recharge time is around 6-7 hours.
26x4.0 fat tyres add grip and stability, while the lockable front suspension fork helps smooth out rough sections. Hydraulic disc brakes with power cut-off and Shimano 21-speed gearing support control across varied terrain.
1 x KETELES K800 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Explore e-bikes, electric scooters and electric dirt bikes in person. Get expert advice and find your perfect ride.
Have a question before ordering or need help afterwards? Our UK-based team is here to help with product advice, orders, parts and warranty enquiries.
Keep your ride performing at its best. Our Nuneaton workshop offers servicing, diagnostics and repairs for bicycles, e-bikes and electric scooters.
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