Warranty & customer support
Order assistance and applicable legal guarantees
Support beyond delivery
Our team can help with product questions, troubleshooting
and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected
by a minimum two-year legal guarantee for goods that are
faulty or not as described. Some countries provide longer
protection. These rights are separate from any optional
manufacturer or commercial warranty.
Please include your order number and a description
of the issue when contacting us.
Road use notice:
This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option?
View road legal e-bikes
.
Included with your purchase
TrailSurge Warranty+
12 monthsof cover
UK-based warranty and after-sales support
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
View warranty detailsHide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Description
Beknopte samenvatting De Samebike LOTDM200-II is een robuuste en zeer capabele elektrische fatbike, ontworpen voor zowel woon-werkverkeer in de stad als lichte offroad-avonturen. Hij is voorzien van een krachtige 250W-motor, een 48V-accu met een grote actieradius, volledige vering en brede banden – alles in een opvouwbaar, compact frame dat gemakkelijk op te bergen en te vervoeren is.
Soepele krachtoverbrenging en controle De 250W-motor zorgt voor krachtige acceleratie en moeiteloos bergop rijden, terwijl de duimgashendel en Shimano-versnellingen flexibele controle bieden. Kies tussen trapondersteuning en volledig elektrisch rijden voor extra gemak.
All-Terrain Comfort De 20 × 4.0 brede banden in combinatie met de dubbele vering absorberen oneffenheden op grind, stranden, stoepranden of hobbelige straten in de stad. Mechanische schijfremmen zorgen voor betrouwbare remkracht onder alle omstandigheden.
Slim en veilig ontwerp Het NFC-smartdisplay maakt snel en veilig ontgrendelen mogelijk met een kaart of telefoon. Het display toont ook ritinformatie en beschikt over een USB-oplaadfunctie. De verwijderbare batterij biedt extra gemak en veiligheid.
Dagelijks klaar voor gebruik & draagbaar Met een gewicht van ongeveer 28 kg en een inklapbaar formaat van enkele seconden past de LOTDM200-II gemakkelijk in appartementen, kofferbakken of het openbaar vervoer. De robuuste constructie, geïntegreerde verlichting, laadcapaciteit en bescherming tegen alle weersomstandigheden maken hem geschikt voor dagelijks woon-werkverkeer en vrijetijdsgebruik.
Check rider measurements and sizing before you order.
Maximum load150 kg
More measurements & dimensions
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Samebike LOTDM200: Smooth assist with confident pull-away
750W motor assist for steady acceleration. assistance up to 24 MPH. rated for climbs up to 15 degrees. folding frame for easier storage and transport. Optimised for: electric bike, folding e-bike, fat tyre e-bike, 20inch x 4.0 Fat Tyre e-bike.
Everyday battery setup with practical range
48V 13AH battery specification. claimed range up to 43 Miles depending on mode, rider weight and terrain. removable battery design for more convenient charging (where stated).
Comfort, grip and braking confidence
tyre sizing noted as 20inch x 4.0 Fat Tyre for grip and stability. Dual Mechanical Disc Brakes for predictable stopping. suspension support helps take the edge off bumps and rougher surfaces. max rider load: 150KG.
What’s Included in the Box?
1 x Samebike LOTDM200 elektrische fiets met dikke banden
1 x Front & Rear Fender Set
FREE
1 x Charger
2x NFC-toegangskaarten
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
These specs are the manufacturer’s listed figures for this model.
Motor: 250W rear hub
Torque (listed): 70 Nm+
Speed (listed): 25 km/h default
Max load (listed): 120 kg
Key feature: NFC key unlock
Key feature: Fat tyres + high torque
Listed charge time: 6–8 hours for the 48V 13Ah battery. Many listings describe a removable battery for easier indoor charging.
Yes — it’s designed for easier storage and transport.
Foldable frame for easier storage/transport
Water resistance (listed): IP54 (bike) / IP64 (motor+battery+display)
NFC key unlock
Fat tyres + high torque
The Samebike LOTDM200 elektrische fiets met dikke banden arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Samebike LOTDM200 elektrische fiets met dikke banden is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.
First few rides on the Samebike LOTDM200 Fat Tyre Electric Bike have been impressive. It feels stable, easy to get used to and gives a nice boost without feeling abrupt.