AUTRICHE
ENGWE O20 Boost Electric Bike
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Pre-order delivery Contact us for an estimated dispatch date
Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
Enquire about delivery →Contact our team to ask about availability or a suitable alternative.
Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
Returns & cancellations 14-day withdrawal rights · Return information
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Warranty & customer support Order assistance and applicable legal guarantees
Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →No import fees or extra taxes All taxes and standard delivery included
All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
Questions about your order? →
Included with your purchase
TrailSurge Warranty+
12 monthsof cover
UK-based warranty and after-sales support
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
View warranty details Hide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Description
The ENGWE O20 Boost is a compact folding e-bike built for commuting and everyday exploring. Its torque-sensor 250W rear hub motor delivers smooth, natural pedal assistance and up to 75Nm of torque, while the removable 720Wh LG battery provides up to 140km of assisted range in ideal conditions.
- UK-road-legal 250W pedal-assist motor
- 75Nm torque with boost function
- 720Wh LG battery with BMS
- Up to 140km claimed range
- 20-inch puncture-resistant urban hybrid tyres
- Folding step-through alloy frame
- 50mm front suspension with lockout
- Shimano 8-speed gearing and hydraulic disc brakes
- 5 pedal-assist levels, integrated lights and rear rack
Important: Range varies with rider weight, terrain, temperature, tyre pressure and assist level. Road use requires the bike to remain in its supplied UK/EU pedal-assist configuration. Supplied with TrailSurge UK support and warranty assistance.
Specifications
| Collection | Vélos Électriques |
|---|---|
| Brand | ENGWE |
| Motor Power | 250W |
| Battery | 48V 15AH |
| Top Speed | 15.5 MPH |
| Max Range | 88 miles |
| Charging Time | Approximately 3.5 hours |
| Shock Absorbers | Adjustable hydraulic front suspension fork with lockout and 50 mm travel |
| Wheel Size | 20" × 2.125" anti-puncture urban hybrid tyres |
| Brakes | Dual-piston hydraulic disc brakes with 160 mm front and rear rotors |
| Gears | Shimano Altus 8-speed |
| Bike Weight | 26.5 KG |
Size & Rider Fit
Check rider measurements and sizing before you order.
More measurements & dimensions
- Seat height
- 82–100 cm
- Standover height
- 44 cm
- Handlebar height
- 113–123 cm
- Deck size
- Not applicable — bicycle frame
Fit guidance: Compact folding step-through frame; suitable for riders 155–190 cm.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x ENGWE O20 Boost Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
