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ÖSTERREICH
Vitilan L5 Electric Bike
Customer reviews on Trustpilot
Check availability This variant is currently unavailable
Destination: Österreich · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
manufacturer warranty ·Check model terms
Direct after-sales support from the TrailSurge team.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Vitilan manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Vitilan manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
🎁 FREE L5 Front Basket Included
Every Vitilan L5 purchased from TrailSurge includes an L5 front basket at no extra cost. Choose your bike package below: Bike Only, With Rear Basket, or With Waterproof Bike Rack Bag.
The Vitilan L5 is a stylish step-through electric bike built for comfortable commuting, daily errands and longer leisure rides. With a 48V 15Ah Samsung lithium-ion battery, a 500W brushless hub motor with 960W peak output and a torque-sensor ride feel, it gives smooth assistance and confident everyday performance.
Choose Your L5 Package
- Bike Only – £1,099 + FREE front basket
- With Rear Basket – £1,168 + FREE front basket
- With Waterproof Bike Rack Bag – £1,198 + FREE front basket
Key Features
- 48V 15Ah Samsung lithium-ion removable battery with 720Wh capacity
- 500W brushless hub motor with up to 960W peak power and 65Nm torque
- Up to 60 miles pedal assist range and around 45 miles throttle range
- 26 x 2.4 inch Kenda puncture-resistant tyres
- Shimano 7-speed gearing with Shimano rear derailleur and shift lever
- 180mm front and rear hydraulic disc brakes
- Adjustable spring suspension fork for added comfort
- Step-through aluminium alloy integrated frame
- Intelligent colour display with app connectivity and Apple AirTag location function
- Integrated front light and rear turn-signal style light
Ride Comfort & Control
The L5 uses a torque sensor to deliver assistance smoothly as you pedal, helping the bike feel natural and controlled in stop-start traffic, on cycle routes and across mixed urban surfaces. The adjustable suspension fork, comfortable saddle and upright step-through design make it easy to ride for daily use.
Battery & Range
The 48V 15Ah Samsung battery is removable for convenient charging and has a 720Wh capacity. Vitilan lists up to 60 miles of pedal-assist range and around 45 miles using throttle mode, depending on rider weight, terrain, assistance level, tyre pressure and riding conditions.
Size Guide
- Total length: 72.44 inches
- Handlebar height: 45.67 inches
- Wheelbase: 47.28 inches
- Minimum seat height: 32.28 inches
- Maximum seat height: 37.4 inches
- Wheel diameter: 26 inches
- Handlebar length: 25.98 inches
Important: Always check local electric bike laws before riding on public roads. Higher power, throttle use or unrestricted speed settings may be limited to private land/off-road use depending on local regulations.
Specifications
| Collection | Electric Bikes With Throttle |
|---|---|
| Brand | Vitilan |
| Motor Power | 500W |
| Battery | 48V 15AH |
| Top Speed | 25 MPH |
| Max Range | 65 Miles |
| Charging Time | 4–6 hours |
| Shock Absorbers | Adjustable front spring suspension fork |
| Wheel Size | Kenda 26" × 2.4" puncture-resistant tyres |
| Brakes | 180 mm front and rear hydraulic disc brakes |
| Gears | Shimano 7-speed |
| Bike Weight | 31.5 kg |
Size & Rider Fit
Check rider measurements and sizing before you order.
More measurements & dimensions
- Seat height
- 32.3–37.4 in (82–95 cm)
- Handlebar height
- 45.7 in (116 cm)
- Deck size
- Not applicable — bicycle frame
Fit guidance: Full-size 26 in commuter frame with an upright 45.7 in handlebar height.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x Vitilan L5 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Montagevideo
Watch the assembly guide below before first setup.
