This is one combined summary, not the individual rating of any one platform.
ÖSTERREICH
Customer reviews on Trustpilot
Destination: Österreich · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer coverage
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer coverage
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Sanfte Leistungsabgabe
250W bürstenloser Nabenmotor (EU/UK gesetzlicher Grenzwert) gepaart mit einem fortschrittlichen Drehmomentsensor sorgt für eine äußerst reaktionsschnelle und intuitive Tretunterstützung. Das System erkennt Ihre Kraftanstrengung und liefert eine gleichmäßige, proportionale Leistung, so dass sich Anfahren, flache Strecken und leichte Steigungen mühelos anfühlen.
Komfort und Kontrolle
Ausgestattet mit 27,5" x 1,95" Reifen und einer bequemen, aufrechten Geometrie bietet das P275 SE Stabilität und Komfort auf den Straßen der Stadt. Hydraulische oder hochwertige Scheibenbremsen (vorne und hinten) sorgen für zuverlässige Bremskraft. Der Rahmen ist so konstruiert, dass er sich leicht montieren lässt, was ihn praktisch für den täglichen Gebrauch macht.
Intelligentes Batteriesystem
Eine herausnehmbare Lithium-Ionen-Batterie mit 36 V und 13 Ah versorgt das P275 SE mit Energie und bietet eine Reichweite von bis zu 100 km (≈62 Meilen) bei geringer Unterstützung. Das Aufladen dauert etwa 5-7 Stunden. Das abnehmbare Design ermöglicht ein bequemes Aufladen zu Hause oder am Arbeitsplatz.
Technik, der Sie vertrauen können
Ein LCD-Display zeigt in Echtzeit die Geschwindigkeit, die PAS-Stufe, die Akkulaufzeit und die zurückgelegte Strecke an. Zusätzliche Funktionen wie die integrierte LED-Beleuchtung verbessern die Sichtbarkeit bei schlechten Lichtverhältnissen.
Für den alltäglichen Gebrauch gebaut
Mit seinem robusten Aluminiumrahmen und dem pendlerfreundlichen Design eignet sich das P275 SE für Fahrer mit einem Gewicht von bis zu 120 kg. Es ist praktisch, komfortabel und für tägliche Fahrten in der Stadt oder in der Freizeit mit minimalem Aufwand konzipiert.
| Collection | Engwe Elektrofahrräder |
|---|---|
| Brand | Engwe |
| Motor Power | 250W |
| Battery | 36V 13AH |
| Top Speed | 15.5 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 62 Miles |
| Charging Time | 7+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 27.5inch |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 28KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The Engwe P275 SE uses a refined 250W brushless motor designed to provide quiet, seamless and efficient pedal assistance. Ideal for daily commuting, the Engwe P275 SE delivers smooth acceleration and a natural riding feel perfect for urban traffic and cycle paths.
Powered by a 36V 13Ah removable lithium battery, the Engwe P275 SE supports long-distance commutes and everyday travel. With strong energy efficiency, the Engwe P275 SE offers reliable range for multi-day use without constant recharging.
The ENGWE P275 SE uses a torque sensor to deliver smooth, natural pedal assistance from its 250W motor, making daily commuting and city riding feel controlled and efficient.
1 x ENGWE P275 SE Elektrofahrrad
1 x Front & Rear Fender Set
FREE
1 x Ladegerät
2 x Keys
1 x Tool Kit
1 x Benutzerhandbuch
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual