ÖSTERREICH
ENGWE O20 Boost Electric Bike
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Pre-order delivery Contact us for an estimated dispatch date
Destination: Österreich · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
Included with your purchase
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
Manufacturer warranty included, with direct TrailSurge after-sales assistance.
Manufacturer warranty included
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Manufacturer warranty included
Engwe — Cover and duration depend on the brand and model. Ask us for the details.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Engwe manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Manufacturer warranty included
Engwe — Cover and duration depend on the brand and model. Ask us for the details.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Engwe manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
The ENGWE O20 Boost is a compact folding e-bike built for commuting and everyday exploring. Its torque-sensor 250W rear hub motor delivers smooth, natural pedal assistance and up to 75Nm of torque, while the removable 720Wh LG battery provides up to 140km of assisted range in ideal conditions.
- UK-road-legal 250W pedal-assist motor
- 75Nm torque with boost function
- 720Wh LG battery with BMS
- Up to 140km claimed range
- 20-inch puncture-resistant urban hybrid tyres
- Folding step-through alloy frame
- 50mm front suspension with lockout
- Shimano 8-speed gearing and hydraulic disc brakes
- 5 pedal-assist levels, integrated lights and rear rack
Important: Range varies with rider weight, terrain, temperature, tyre pressure and assist level. Road use requires the bike to remain in its supplied UK/EU pedal-assist configuration. Supplied with TrailSurge UK support and warranty assistance.
Specifications
| Collection | Elektrische Fahrräder |
|---|---|
| Brand | ENGWE |
| Motor Power | 250W |
| Battery | 48V 15AH |
| Top Speed | 15.5 MPH |
| Max Range | 88 miles |
| Charging Time | Approximately 3.5 hours |
| Shock Absorbers | Adjustable hydraulic front suspension fork with lockout and 50 mm travel |
| Wheel Size | 20" × 2.125" anti-puncture urban hybrid tyres |
| Brakes | Dual-piston hydraulic disc brakes with 160 mm front and rear rotors |
| Gears | Shimano Altus 8-speed |
| Bike Weight | 26.5 KG |
Size & Rider Fit
Check rider measurements and sizing before you order.
More measurements & dimensions
- Seat height
- 82–100 cm
- Standover height
- 44 cm
- Handlebar height
- 113–123 cm
- Deck size
- Not applicable — bicycle frame
Fit guidance: Compact folding step-through frame; suitable for riders 155–190 cm.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x ENGWE O20 Boost Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
