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ÖSTERREICH
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Destination: Österreich · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·Check model terms
Direct after-sales support from the TrailSurge team.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Kurze Zusammenfassung
Das ENGWE M20 Electric Bike ist ein kühnes, fettbereiftes Elektrofahrrad, das für starke Leistung und vielseitigen Einsatz gebaut wurde. Mit einem 48-V-Batteriesystem und einem 1000-Peak-Motor, einer Batterieoption mit höherer Kapazität, doppelter Federung und dicken Reifen ist es für Komfort und Stabilität in gemischtem Gelände ausgelegt.
Sanfte Leistungsentfaltung
Der bürstenlose 1000-Watt-Peak-Motor des M20 bietet ein starkes Drehmoment und eine zuverlässige Leistung, insbesondere in Kombination mit der 7-Gang-Shimano-Schaltung, die für Flexibilität in jedem Gelände sorgt.
Komfort und Kontrolle
Mit seinem dualen Federungssystem (hydraulische Federung vorne und Stoßdämpfer hinten) absorbiert das Fahrrad Unebenheiten und unwegsames Gelände mit Leichtigkeit. Die fetten 20″ × 4,0″-Reifen erhöhen die Stabilität und den Komfort erheblich, während die hydraulischen Scheibenbremsen vorne und hinten für eine starke Bremsleistung sorgen - wichtig angesichts des potenziellen Gewichts und der Leistung des Bikes.
Intelligentes Batteriesystem
Ein 48-V-Batteriesystem bietet eine solide Grundlage. Die 13-Ah-Standardversion bietet laut Hersteller eine Reichweite von bis zu 75 km im PAS-Modus 1. Es gibt auch eine 26-Ah-Upgrade-Option für eine größere Reichweite. Die Ladezeit von ca. 5 Stunden ist praktisch für das Aufladen über Nacht oder am Tag, und das LCD-Display hilft bei der Überwachung des Batteriestands und der Fahrstatistik.
Technik, der Sie vertrauen können
Das M20 ist mit Merkmalen ausgestattet, die man oft in höherwertigen E-Bikes findet - Doppelfederung, fette Reifen, Shimano 7-Gang-Schaltung, hydraulische Scheibenbremsen, LCD-Display - und das alles in einem Rahmen aus einer leichten Aluminiumlegierung, der die Haltbarkeit und das Fahrgefühl verbessert.
| Collection | Engwe Elektrofahrräder |
|---|---|
| Brand | Engwe |
| Motor Power | 750W |
| Battery | 48V 13Ah |
| Top Speed | 28 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 47 Miles |
| Charging Time | 5+ Hours |
| Wheel Size | 20inch x 4.0 Fat Tyre |
| Brakes | Dual Mechanical Disc Brakes |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The ENGWE M20 Electric Bike is equipped with a 750W hub motor, delivering robust acceleration and confident handling. Whether you're cruising city streets, hitting bike-paths or just enjoying weekend rides, the ENGWE M20 Electric Bike provides strong thrust, sharp response and exciting performance for riders who want more than the average e-bike.
The ENGWE M20 Electric Bike features full-suspension (front fork + rear shock) and 20" x 4.0" fat tyres to absorb shocks, smooth out rough terrain and provide stable ride quality. The design of the ENGWE M20 Electric Bike makes it comfortable on uneven roads, trails, or urban surfaces - giving you confidence and versatility in your ride.
For controlled stopping and stable handling, the M20 pairs 20 x 4.0in fat tyres with hydraulic disc brakes front and rear. The wide contact patch helps keep the bike planted on mixed surfaces, while the LCD display makes it easy to monitor speed, assist level and battery status as you ride. The frame is listed as lightweight aluminium alloy for durability.
1 x Engwe M20 Elektrofahrrad
1 x Front & Rear Fender Set
FREE
1 x Ladegerät
2X Keys
1 x Tool Kit
1 x Benutzerhandbuch
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual