This is one combined summary, not the individual rating of any one platform.
ÖSTERREICH
Customer reviews on Trustpilot
Destination: Österreich · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer coverage
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer coverage
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Lernen Sie das EP 2 3.0 Boost kennen, das bisher leistungsstärkste Upgrade von Engwe. Angetrieben von einem 75 Nm starken Nabenmotor und unterstützt von einem sensiblen Drehmomentsensor, bietet dieses E-Bike eine sichere Beschleunigung und eine sanfte Tretunterstützung vom ersten Tritt an. In Kombination mit einem 48 V 13,5 Ah-Akku mit 648 Wh Kapazität und einem schnellen 4 A-Ladegerät, das eine volle Ladung in nur etwa 3,5 Stunden ermöglicht, erreichen Sie außergewöhnliche Entfernungen von bis zu 120 km im Modus mit geringer Unterstützung, etwa 100 km bei moderater Anstrengung und etwa 80 km selbst mit hoher Unterstützung. Ganz gleich, ob Sie durch die Stadt pendeln, hügeliges Gelände bewältigen oder ruhigere Wege erkunden, dieses Fahrrad gibt Ihnen die Kraft und Ausdauer, um weiter zu kommen.
Das EP 2 3.0 Boost wurde mit hochwertigen Komponenten und intelligenten Designmerkmalen ausgestattet und ist vielseitig genug, um Ihre täglichen Fahrten und Wochenendabenteuer zu bewältigen. Es verfügt über einen faltbaren Rahmen aus einer Magnesiumlegierung mit integriertem Akku, dicke 20 x 4,0-Zoll-Fat-Urban-Hybridreifen mit einer 3 mm dicken Pannenschutzschicht, hydraulische Doppelkolben-Scheibenbremsen und eine 7-Gang-Schaltung von Shimano für Anpassungsfähigkeit auf verschiedenen Untergründen. Mit seinen wasserdichten Kabeln und Komponenten, hellen integrierten Lichtern, intelligenter App-Konnektivität über Bluetooth und einer starken Nutzlastkapazität von 150 kg ist es so gebaut, dass es zuverlässig, komfortabel und sicher ist, egal ob auf befestigten Radwegen, Schotter, Sand oder Landstraßen.
| Collection | Engwe Elektrofahrräder |
|---|---|
| Brand | Engwe |
| Motor Power | 250W |
| Battery | 48V 16AH |
| Top Speed | 15.5 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 62 Miles |
| Charging Time | 7+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 26inch |
| Brakes | Dual Mechanical Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 30KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The EP-2 3.0 Boost Electric Bike features a 48 V 13.5 Ah battery that supports up to approximately 120 km of assisted range in PAS1 mode. Perfect for daily commuting or relaxed rides where you want reliable distance between charges.
With up to 75 Nm of torque, the EP-2 3.0 Boost Electric Bike offers confident support when starting, climbing or accelerating. The motor's responsive assistance helps maintain momentum and control across varied terrain.
The EP-2 3.0 Boost Electric Bike uses 20"x4.0" tyres and a foldable step-through frame to combine stability and convenience. Whether riding city streets, trails or countryside paths, you'll benefit from solid grip plus easy storage and transport.
1 x Engwe EP-2 3.0 Boost Elektrofahrrad
1 x Front & Rear Fender Set
FREE
1 x Ladegerät
2 x Keys
1 x Tool Kit
1 x Benutzerhandbuch
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual