This is one combined summary, not the individual rating of any one platform.
ÖSTERREICH
DYU C9 Elektrofahrrad
Customer reviews on Trustpilot
Check availability This variant is currently unavailable
Destination: Österreich · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
manufacturer warranty ·Check model terms
Direct after-sales support from the TrailSurge team.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
DYU manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
DYU manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
Kurze Zusammenfassung
Das DYU C9 20″ Long-Range Electric Bike ist ein hochwertiges faltbares eBike, das für den Stadtverkehr, Touren und das tägliche Abenteuer konzipiert wurde. Durch die Kombination eines effizienten 250-W-Motors mit einem herausnehmbaren 48-V-Akku mit 15,6 Ah hoher Kapazität bietet es eine beeindruckende Reichweite von bis zu 150 km bei Tretunterstützung und ein sanftes, reaktionsschnelles Fahrverhalten, das perfekt für städtische Straßen und leichte Offroad-Pfade ist.
Sanfte & reaktionsschnelle Leistung
Der bürstenlose 250-Watt-Motor bietet zuverlässige Tretunterstützung bis zur gesetzlichen Höchstgeschwindigkeit von 25 km/h in Großbritannien und der EU, während die breiten 20-Zoll-Reifen und der stoßdämpfende Rahmen für ein komfortables Fahrverhalten auf allen Untergründen sorgen - von befestigten Straßen bis zu Schotterwegen.
Batterieleistung mit großer Reichweite
Mit seinem großen 15,6-Ah-Akku ist das C9 für lange Fahrten und das tägliche Pendeln ohne ständiges Nachladen ausgelegt. In der Praxis kann die Reichweite je nach Unterstützungsstufe, Gelände und Gewicht des Fahrers variieren, aber dank des effizienten Akkusystems gehört dieses Modell zur Kategorie der eBikes mit großer Reichweite.
Komfort und Kontrolle
Hydraulische Scheibenbremsen sorgen für eine starke, konstante Bremsleistung unter verschiedenen Bedingungen, während die ergonomische Rahmengeometrie und die Federelemente Unebenheiten ausgleichen und so für ein angenehmes Fahrgefühl sorgen. Das LCD-Display zeigt auf einen Blick die Geschwindigkeit, den Akkustand und den Unterstützungsmodus an.
Specifications
| Collection | DYU Elektrofahrräder |
|---|---|
| Brand | DYU |
| Motor Power | 250W |
| Battery | 48V 15.6Ah |
| Top Speed | 15.5 MPH |
| Max Range | 80 Miles |
| Charging Time | 5+ Hours |
| Shock Absorbers | Seatpost Shock |
| Wheel Size | 20″ × 3.0″ Wide Tyres |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 30KG |
Size & Rider Fit
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Was ist in der Box enthalten?
1 x DYU C9 Elektrofahrrad
1 x Ladegerät
2X Keys
1 x Tool Kit
1 x Benutzerhandbuch
Spare Parts for This Model
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
