This is one combined summary, not the individual rating of any one platform.
ÖSTERREICH
Customer reviews on Trustpilot
Destination: Österreich · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer coverage
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer coverage
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Kurze Zusammenfassung
Das Cyrusher Nova ist ein schlankes City-E-Bike mit Durchstieg, das für Pendler, Freizeit und den praktischen Alltagsgebrauch konzipiert wurde. Mit seinem straßenzugelassenen 250-W-Motor, dem Drehmomentsensor und dem Akku mit hoher Kapazität bietet es eine reibungslose Leistung, Komfort und Zuverlässigkeit für kurze und lange Strecken.
Sanfte Leistungsabgabe
Der Nova wird von einem bürstenlosen 250-W-Hinterradnabenmotor angetrieben und bietet eine sanfte Tretunterstützung bis zu 25 km/h, die den britischen und EU-Vorschriften voll entspricht. Der Drehmomentsensor in Kombination mit der 8-Gang-Schaltung von Shimano sorgt dafür, dass sich jede Fahrt natürlich und effizient anfühlt.
Komfort und Kontrolle
Der stufenförmige Rahmen aus Aluminiumlegierung sorgt für eine einfache Montage, während die 20" x 3,0"-Fettreifen hervorragenden Grip und Stabilität auf Stadtstraßen und Radwegen bieten. Die Federgabel mit einstellbarer Vorspannung federt Unebenheiten ab, und die hydraulischen Scheibenbremsen von Shimano sorgen für eine kraftvolle und zuverlässige Bremsleistung.
Intelligentes Batteriesystem
Das Nova ist mit einem herausnehmbaren 36V 15Ah Lithium-Ionen-Akku ausgestattet, der auf 20Ah erweiterbar ist und je nach Gelände und Fahrstil eine unterstützte Reichweite von bis zu 90 km bietet. Das Aufladen dauert ca. 5-6 Stunden und ist somit für den täglichen Pendlerverkehr geeignet.
Technik, der Sie vertrauen können
Ein LCD-Farbdisplay hält Sie über PAS-Stufe, Geschwindigkeit, Fahrstrecke und Akkulaufzeit auf dem Laufenden. Die integrierte LED-Beleuchtung vorne und hinten, einschließlich eines bremsaktivierten Rücklichts, sorgt für Sichtbarkeit und Sicherheit unter allen Bedingungen.
Für den alltäglichen Gebrauch gebaut
Mit einem Gewicht von nur 25,6 kg und einer maximalen Zuladung von 160 kg ist das Nova sowohl für den Fahrer als auch für die Ladung praktisch. Das durchgehende Rahmendesign, der Gepäckträger und die komfortorientierte Bauweise machen es zu einer idealen Wahl für Pendler und Freizeitfahrer.
| Collection | Cyrusher Elektrofahrräder |
|---|---|
| Brand | Cyrusher |
| Motor Power | 250W |
| Battery | 36V 15AH |
| Top Speed | 15.5 MPH |
| Max Range | 68 Miles |
| Charging Time | 6+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 20inch x 4.0 Fat Tyre |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 8 Speed Shimano Gears |
| Bike Weight | 25KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Compact 20 in fat-tyre frame with a wide 76.5–100 cm saddle adjustment range.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Stay fully informed with the Nova’s large LCD display. Track your speed, battery level, pedal assist mode, trip distance, and more — all in real time. Easy to read even in bright sunlight, it keeps you in control and helps you ride smarter.
The rear taillight doubles as a brake light, automatically brightening when you apply the brakes. This built-in safety feature alerts those behind you, reducing the chance of collisions and improving your visibility in traffic.
Experience smooth and responsive rides with the 250W motor, delivering up to 42 Nm of torque. Whether navigating city streets or tackling inclines, the Nova ensures consistent performance.
1 x Cyrusher Nova Elektrofahrrad
1 x Ladegerät
2 x Keys
1 x Tool Kit
1 x Benutzerhandbuch
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual