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AUSTRIA
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Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·12 months for the original owner.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months for the original owner.
Manufacturer coverage
Manufacturing defects in the frame, fork, folding riser, cockpit, seat post, brakes excluding pads, lights, bottom bracket, rims, hubs, freewheel, transmission, shifter, motor, throttle, controller, wiring and LCD display. Battery cover is subject to manufacturer assessment.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months for the original owner.
Manufacturer coverage
Manufacturing defects in the frame, fork, folding riser, cockpit, seat post, brakes excluding pads, lights, bottom bracket, rims, hubs, freewheel, transmission, shifter, motor, throttle, controller, wiring and LCD display. Battery cover is subject to manufacturer assessment.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Quick Summary
The Vitilan V3 2.0 Electric Bike is a powerful and versatile folding fat-tyre electric bike built for adventure and everyday practicality. Combining a 750W motor (peaking at 1200W), a 48V 13Ah battery, and 20” x 4.0” all-terrain tyres, it’s designed to tackle city streets, off-road trails, sand, or snow with ease while folding compactly for convenient storage and transport.
Smooth Power Delivery
The 750W brushless rear hub motor delivers excellent torque for quick acceleration and confident climbing. Multiple PAS levels and a half-twist throttle provide smooth control and flexibility for all riding styles. The drivetrain allows seamless transitions between assisted and manual riding, perfect for mixed terrain.
Comfort & Control
Equipped with 20” x 4.0” fat tyres, the V3 2.0 maintains exceptional grip and stability on all surfaces. The adjustable front suspension fork absorbs bumps and uneven ground, while dual 180mm hydraulic disc brakes ensure safe, reliable braking power in any condition.
Smart Battery System
A 48V 13Ah lithium-ion battery powers the V3 2.0, offering up to 70km of pedal-assist range per charge depending on terrain and riding style. The battery is fully removable and lockable, with a charge time of approximately 5–6 hours.
Tech You Can Trust
A bright colour LCD display provides all essential information including PAS level, speed, battery life, and distance. Integrated LED front and rear lights with turn signals enhance visibility and safety when riding at night or in low-light conditions.
Built for Everyday Use
The foldable aluminium alloy frame makes it practical for both city and outdoor use. With a maximum load of 150kg and a rider height range of 160–195cm, the Vitilan V3 2.0 is designed for comfort, durability and performance—making it ideal for commuting, weekend adventures, and everything in between.
| Collection | Electric Bikes |
|---|---|
| Brand | Vitilan |
| Motor Power | 750W |
| Battery | 48V 13AH |
| Top Speed | 20 MPH |
| Max Range | 37 Miles |
| Charging Time | 6+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 20inch x 3.0 Fat Tyre |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 30KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Folding fat-tyre frame with a very wide saddle and handlebar adjustment range.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The 750W motor delivers responsive assistance for quick pull-aways and steady cruising. Top assisted speed is listed at 20 MPH and the bike is rated for climbs up to 15 degrees. A thumb throttle is included for full-electric riding (where permitted).
A 48V 13Ah battery setup balances usable range with a practical overall package. Range is listed up to 37 miles depending on assist level, terrain and conditions. Charging time is noted as 6+ hours, ideal for topping up between rides.
20inch x 3.0 fat tyres improve comfort and traction across mixed surfaces, from city streets to compact gravel. Front suspension helps smooth out bumps, and dual hydraulic disc brakes provide strong, controllable stopping power. 7-speed Shimano gears add flexibility for cadence and hills. Max rider load is listed at 150KG and bike weight at 30KG. Folding frame design keeps storage and travel simple.
1 x Vitilan V3 2.0 Folding Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual