1200W step-through eBike with assist up to 28 MPH
A 1200W motor delivers confident assistance for everyday riding, with top assisted speed listed up to 28 MPH. The step-through design is geared towards easy on-and-off use in stop-start riding.
TRAILSURGE
COMBINED CUSTOMER REVIEWS
OVERALL RATING ACROSS FOUR PLATFORMS
4.8/5
1909 customer reviews
Combined review snapshot
REVIEWS FROM
This is one combined summary, not the individual rating of any one platform.
RATING BREAKDOWN
NUMBER OF REVIEWS
78% of reviews are 5-starBased on the combined review counts above
AUSTRIA
Vitilan U7 Electric Bike
Motor
1200W
Battery
48V 20AH
Speed
45 KM/H
Range
87 KM
€1.461,95
€1.095,95
In stock
Free Delivery to Austria
Get it
3–5 working days
Dispatched through our European warehouse network
Customer reviews on Trustpilot
Price shown is the price you payTaxes and standard EU delivery included. No import charges on arrival.
Tracked European delivery Destination: Austria · Estimated 3–7 working days
Delivery information
Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policy
Pre-order information
Dispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about delivery
Currently unavailable
Delivery estimates are not guaranteed. Optional services are priced at checkout.
Contact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
Changed your mind?
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
Your rights under EU consumer law
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
Road use notice:
This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option?
View road legal e-bikes
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TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
manufacturer warranty ·18 months for the original owner.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Need warranty help?
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Vitilan manufacturer warranty
Manufacturer warranty period
18 months for the original owner.
Manufacturer coverage
Manufacturing defects in the frame, fork, folding riser, cockpit, seat post, brakes excluding pads, lights, bottom bracket, rims, hubs, freewheel, transmission, shifter, motor, throttle, controller, wiring and LCD display. Battery cover is subject to manufacturer assessment.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Need warranty help?
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Vitilan manufacturer warranty
Manufacturer warranty period
18 months for the original owner.
Manufacturer coverage
Manufacturing defects in the frame, fork, folding riser, cockpit, seat post, brakes excluding pads, lights, bottom bracket, rims, hubs, freewheel, transmission, shifter, motor, throttle, controller, wiring and LCD display. Battery cover is subject to manufacturer assessment.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
Quick Summary
The Vitilan U7 is a comfortable and practical step-through electric fat tyre bike designed for everyday riding. With wide tyres, a low-entry frame, and a strong battery system, it’s ideal for commuting, leisure rides, and riders who value stability and ease of use.
Easy Step-Through Design
The low-step alloy frame makes mounting and dismounting effortless, perfect for stop-start city riding, casual clothing, or riders who prefer added accessibility without compromising strength or stability.
Smooth Power Delivery
The rear hub motor delivers quiet, consistent pedal assistance that feels natural and controlled. Ideal for urban riding and longer journeys, it provides steady support on flats and gentle inclines.
Comfort & Stability
Wide 20" x 4.0" fat tyres offer excellent grip and balance on tarmac, cycle paths, and uneven surfaces. Combined with a front suspension fork and upright riding position, the U7 delivers a smooth and confidence-inspiring ride.
Smart Battery System
The removable 48V battery provides up to 80 km of range on a single charge, depending on riding conditions. Easily removable for indoor charging, it includes built-in protection for safety and long-term reliability.
Tech You Can Trust
The LCD display shows speed, battery level, assist mode, and trip data clearly. Shimano 7-speed gearing allows smooth gear changes for city riding and varied terrain.
Built for Everyday Use
Designed with practicality in mind, the Vitilan U7 features a strong frame, high load capacity, reliable disc brakes, and fat tyres that handle daily riding with ease — making it a dependable choice for commuting and leisure use.
Review Video:
Specifications
| Collection | Electric Bikes |
|---|---|
| Brand | Vitilan |
| Motor Power | 1200W |
| Battery | 48V 20AH |
| Top Speed | 28 MPH |
| Max Range | 54 Miles |
| Charging Time | 5+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 20 × 4.0" Fat Tyres |
| Brakes | Dual Hydraulic Disc Brakes |
Size & Rider Fit
Check rider measurements and sizing before you order.
Recommended rider height
5'3"–6'5" (160–196 cm)
Maximum load
150 kg (330 lb)
More measurements & dimensions
- Seat height
- 33.8–37.4 in (86–95 cm)
- Handlebar height
- 51–56.3 in (130–143 cm)
- Deck size
- Not applicable — bicycle frame
- Built dimensions
- 174 × 61.2 × 143 cm (L × W × H)
- Box dimensions
- 95.8 × 46 × 81.8 cm (L × W × H)
Fit guidance: Step-through folding frame with a tall, highly adjustable upright handlebar.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
48V 20Ah battery with range listed up to 54 miles
The 48V 20Ah battery is sized for regular commuting and leisure rides, with range listed up to 54 miles depending on terrain and assist level. Charging time is noted as 5+ hours, making it simple to keep topped up.
20 x 4.0 fat tyres and hydraulic disc brake control
20 x 4.0 fat tyres add stability and traction, while front suspension helps smooth out bumps and rough road edges. Dual hydraulic disc brakes offer confident stopping performance. Max rider load is listed at 150KG.
What’s Included in the Box?
1 x Vitilan U7 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Spare Parts for This Model
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Frequently Asked Questions
Vitilan U7 Electric Bike
€1.095,95
