AUSTRIA
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Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
Included with your purchase
2 yearsminimum EU legal guarantee
Manufacturer warranty included, with direct TrailSurge after-sales assistance.
Manufacturer warranty included · 12 months for the original owner.
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Vitilan — The manufacturer’s product-specific warranty also applies. See the terms below.
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
12 months for the original owner.
Manufacturing defects in the frame, fork, folding riser, cockpit, seat post, brakes excluding pads, lights, bottom bracket, rims, hubs, freewheel, transmission, shifter, motor, throttle, controller, wiring and LCD display. Battery cover is subject to manufacturer assessment.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Vitilan — The manufacturer’s product-specific warranty also applies. See the terms below.
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
12 months for the original owner.
Manufacturing defects in the frame, fork, folding riser, cockpit, seat post, brakes excluding pads, lights, bottom bracket, rims, hubs, freewheel, transmission, shifter, motor, throttle, controller, wiring and LCD display. Battery cover is subject to manufacturer assessment.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
The Vitilan U3 Electric Bike is a compact, high-performance folding electric bike designed for riders who want power, versatility and portability. Featuring a 750W high-torque motor, 48V 13Ah lithium-ion battery and full suspension, it delivers a perfect balance of comfort, power and endurance.
Smooth Power Delivery
The Vitilan U3 is equipped with a 750W brushless rear hub motor (peaking at over 1000W), delivering excellent torque for hill climbs and rapid acceleration. Multiple PAS (Pedal Assist System) levels and throttle control give riders full flexibility between effortless cruising and energetic pedalling. The motor is engineered for smooth, quiet operation while offering strong performance on city streets and trails alike.
Comfort & Control
Engineered for comfort, the U3 features a dual-suspension system with a hydraulic front fork and rear spring shock absorber, effectively smoothing out bumps and uneven terrain. The 20” x 3.0” all-terrain fat tyres provide superior traction and stability across asphalt, gravel, sand or snow. Mechanical disc brakes on both wheels ensure confident, reliable stopping power in all weather conditions.
Smart Battery System
Powered by a 48V 13Ah high-capacity lithium-ion battery, the Vitilan U3 can travel up to 70km on pedal assist or around 45km on throttle mode, depending on rider weight and terrain. The battery is removable and lockable for security, allowing convenient charging at home or work. A full charge takes approximately 5–6 hours.
Tech You Can Trust
The U3 comes equipped with a multifunction LCD display showing PAS level, speed, trip distance, battery status and total mileage. Integrated LED headlights and a rear light improve safety and visibility for night rides. The system supports both pedal assist and throttle-only modes, giving you the flexibility to ride your way.
Built for Everyday Use
The aluminium alloy folding frame is both strong and lightweight, supporting riders up to 150kg. Its foldable design allows for easy transport and storage, perfect for apartment living or car boot travel. With full suspension, fat tyres and a powerful motor, the U3 is designed for everyday commuting, weekend exploring and outdoor adventures on all terrain types.
| Collection | Electric Bikes |
|---|---|
| Brand | Vitilan |
| Motor Power | 750W |
| Battery | 48V 13AH |
| Top Speed | 20 MPH |
| Max Range | 35 Miles |
| Charging Time | 6+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 20inch x 3.0 Fat Tyre |
| Brakes | Dual Mechanical Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 30KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Step-through folding frame; suitable for riders within the stated 160–196 cm range.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
A 750W rear hub motor gives the U3 lively, easy-going assistance without feeling jumpy. Assisted speed is listed up to 20 MPH and it is rated for climbs up to 15 degrees, helping you keep momentum on everyday routes. A thumb throttle is included for full-electric riding (where permitted).
The 48V 13Ah battery is designed for practical day-to-day mileage, with range listed up to 35 miles depending on terrain and assist level. Charging time is noted as 6+ hours, so an evening charge can set you up for the next ride.
20inch x 3.0 fat tyres add stability and comfort, while front suspension reduces harshness over broken roads. Dual mechanical disc brakes provide consistent stopping control, and 7-speed Shimano gearing helps you manage different speeds and gradients. Max rider load is listed at 150KG and bike weight at 30KG. Folding design makes it easy to store and transport.
1 x Vitilan U3 Foldable Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
