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AUSTRIA
Customer reviews on Trustpilot
Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·Check model terms
Direct after-sales support from the TrailSurge team.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
The Vitilan T7 is a compact yet capable folding electric bike built for versatility, comfort, and everyday practicality. With wide fat tyres, front suspension, and a strong battery system, it’s ideal for commuting, leisure riding, and mixed urban terrain.
Smooth Power Delivery
The rear hub motor provides smooth, consistent pedal assistance that feels controlled and natural. Perfect for city riding and longer journeys, it offers reliable support without sudden surges, making daily rides comfortable and predictable.
Comfort & Control
The 20" x 4.0" fat tyres deliver excellent stability and grip on tarmac, cycle paths, and uneven surfaces. Combined with a front suspension fork and upright riding position, the T7 absorbs road vibrations and keeps rides comfortable.
Smart Battery System
The removable 48V battery delivers up to 80 km of range on a single charge, depending on riding conditions. Easily removable for indoor charging, it features built-in protection for safety and long-term reliability.
Tech You Can Trust
A clear LCD display shows speed, assist level, battery status, and trip data at a glance. Shimano 7-speed gearing allows smooth gear changes for hills, flats, and stop-start traffic.
Review Video
This is a performance-focused electric bike for appropriate private-land riding. Beyond the headline motor output, the most useful things to consider are rider fit, how the bike handles on your intended terrain and how its braking and suspension equipment suits your experience.
| Collection | Fat Tyre Electric Bikes |
|---|---|
| Brand | Vitilan |
| Motor Power | 1200W |
| Battery | 48V 20Ah |
| Top Speed | 25 MPH |
| Max Range | 59 miles |
| Charging Time | 5+ Hours |
| Shock Absorbers | Full Suspension (Front + Back) |
| Wheel Size | 26 × 4.0" Fat Tyres |
| Brakes | Dual Hydraulic Disc Brakes |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
With a 1200W motor, the T7 is built to feel confident on longer routes and mixed terrain. Top assisted speed is listed at 25 MPH, and a thumb throttle is included for full-electric riding (where permitted).
A 48V 20Ah battery provides the capacity for longer days out, with range listed up to 59 miles depending on terrain, assist level and rider weight. Charging time is noted as 5+ hours for straightforward top-ups.
26 x 4.0 fat tyres offer extra float and grip on loose surfaces, while full suspension (front + back) helps keep the ride smooth and controlled. Dual hydraulic disc brakes deliver confident stopping power. Max rider load is listed at 150KG. Folding design keeps storage practical when space is tight.
1 x Vitilan T7 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2X Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
