This is one combined summary, not the individual rating of any one platform.
AUSTRIA
VARUN S20-2 Full Suspension Folding Fat Tyre Electric Bike
Customer reviews on Trustpilot
Tracked European delivery Destination: Austria · Estimated 3–7 working days
Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
manufacturer warranty ·Check model terms
Direct after-sales support from the TrailSurge team.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
VARUN manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
VARUN manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
For riders who like the idea of a folding electric bike but want extra comfort over changing surfaces, the VARUN S20-2 takes a more fully equipped approach. Wide 20-inch tyres, a folding frame and suspension at both ends give it a purposeful, reassuring look. It is equally appealing for leisurely exploring and for storing a bike in spaces where a full-length frame would be less convenient.
Full Suspension Makes the Difference
The standout feature is the combination of front suspension and a rear shock absorber. Working alongside the 20 × 4-inch fat tyres, these components help soften uneven ground and reduce the sharp feel of small bumps. The result is a more composed, comfort-focused experience on appropriate leisure trails and mixed-surface routes. Wide tyres also contribute to the bike's stable, grounded character.
Fold Away Without Giving Up Everyday Practicality
A folding frame can make storage and transport easier, while an adjustable saddle and handlebar arrangement helps you personalise the riding position. The rear rack adds useful carrying space for a suitably fitted bag, and mudguards help keep everyday splashes at bay. Bear in mind that the S20-2 is still a substantial fat-tyre machine rather than a lightweight hand-carrying folder.
Enjoy the Ride, Charge with Ease
Electric pedal assistance makes longer sections and inclines less demanding, with Shimano 7-speed gearing available when you want to adjust your own effort. The removable 48V 13Ah battery lets you recharge away from the bike. Its display provides accessible riding information, so the experience stays straightforward even when you are changing assistance levels or planning a longer outing.
Who is it for? Choose the S20-2 if extra cushioning is high on your list and you want a comfortable folding e-bike with genuine leisure versatility. It is especially well suited to riders who appreciate the usefulness of a rear rack, charging flexibility and a more relaxed fat-tyre ride. Range varies by route and usage; local road-use requirements should always be checked against the supplied configuration.
Specifications
| Collection | Electric Bikes |
|---|---|
| Motor Power | 250W |
| Battery | 48V 13Ah |
| Top Speed | 15.5 MPH |
| Max Range | 75 Miles |
What’s Included in the Box?
1 x VARUN S20-2 Full Suspension Folding Fat Tyre Electric Bike
1 x Charger
1 x Tool Kit
1 x User Manual
Spare Parts for This Model
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
