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AUSTRIA
Touroll B1 Electric City Bike
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Touroll B1 Electric City Bike
Customer reviews on Trustpilot
Pre-order delivery Contact us for an estimated dispatch date
Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
manufacturer warranty ·Check model terms
Direct after-sales support from the TrailSurge team.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Touroll manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Touroll manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
Quick Summary
The Touroll B1 is a practical and comfortable electric city bike built for everyday commuting, leisure riding, and urban travel. With a long-range battery, upright riding position, and smooth pedal assist, it’s ideal for riders looking for a reliable and road-legal eBike for daily use.
Smooth Power Delivery
Powered by a responsive rear hub motor, the Touroll B1 delivers smooth and consistent pedal assistance across multiple levels. Acceleration feels natural, making it perfect for city streets, cycle paths, and longer commutes without fatigue.
Comfort & Control
A low step-through aluminium frame allows easy mounting and dismounting, while the front suspension fork absorbs bumps from uneven roads. The upright geometry, wide saddle, and ergonomic handlebars provide a relaxed and stable riding experience.
Smart Battery System
The large 36V 15.6Ah removable battery offers impressive range on a single charge. Easily removable for indoor charging, it’s ideal for commuters and flat dwellers, with built-in protection for safety and longevity.
Review Video:
Specifications
| Collection | Touroll Electric Bikes |
|---|---|
| Brand | Touroll |
| Motor Power | 250W |
| Battery | 36V 15.6AH |
| Top Speed | 15.5 MPH |
| Max Range | 58 Miles |
| Charging Time | 5+ Hours |
Size & Rider Fit
Check rider measurements and sizing before you order.
More measurements & dimensions
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x Touroll B1 Electric City Bike
1 x Charger
2X Keys
1 x Tool Kit
1 x User Manual
