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AUSTRIA
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Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·12 months from delivery for the original owner.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months from delivery for the original owner.
Manufacturer coverage
Confirmed manufacturing defects affecting the original frame and factory-fitted mechanical or electrical components.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months from delivery for the original owner.
Manufacturer coverage
Confirmed manufacturing defects affecting the original frame and factory-fitted mechanical or electrical components.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
The Samebike RS-A01 Men is a long-range electric commuter bike that blends mountain-bike stability with everyday practicality. A 250W rear hub motor with 55+Nm of torque, 36V 15Ah battery and Shimano 7-speed gearing make it a solid choice for daily rides, weekend exploring and fitness commuting.
Smooth Power Delivery
The rear-mounted 250W hub motor is tuned for strong, smooth assistance rather than jerky bursts. Paired with a torque sensor, it reacts to how hard you pedal, giving you natural-feeling support on hills and into headwinds. You get 5 pedal-assist levels so you can choose anything from light support for fitness riding to stronger help for steep climbs or heavy loads.
Comfort & Control
Built around a large-wheeled commuter frame with 27.5" × 2.1" all-terrain tyres, the RS-A01 rolls smoothly over potholes, gravel paths and rough city streets. The adjustable front suspension fork helps soak up bumps and can be tuned to your weight or locked out for more efficient road riding.
With its mountain-bike-inspired layout, this model is aimed at riders who want an assisted bicycle for leisure and varied firm surfaces. Tyre choice, riding position and the selected assistance level all influence how it feels over longer rides.
| Collection | Electric Bikes |
|---|---|
| Brand | Samebike |
| Motor Power | 250W |
| Battery | 36V 15AH |
| Top Speed | 15.5MPH |
| Max Range | 52 Miles |
| Charging Time | 6+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 27.5inch |
| Brakes | Dual Mechanical Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 27KG |
| Max Climb | 10 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Full-size high-step commuter frame; check top-tube clearance before ordering.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
250W motor assist for steady acceleration. assistance up to 15.5MPH. 7 Speed Shimano Gears to manage hills and headwinds. rated for climbs up to 10 degrees. Optimised for: electric bike, fat tyre e-bike, 27.5inch e-bike.
36V 15AH battery specification. claimed range up to 52 Miles depending on mode, rider weight and terrain.
27.5inch wheel sizing for stable handling. Dual Mechanical Disc Brakes for predictable stopping. suspension support helps take the edge off bumps and rougher surfaces. max rider load: 120KG. bike weight: 27KG.
1 x Samebike RS A01 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual