AUSTRIA
SAMEBIKE M20 Retro Fat Tyre Electric Bike
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Tracked European delivery Destination: Austria · Estimated 3–7 working days
Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
Included with your purchase
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
Manufacturer warranty included, with direct TrailSurge after-sales assistance.
Manufacturer warranty included
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Manufacturer warranty included
SAMEBIKE — Cover and duration depend on the brand and model. Ask us for the details.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
SAMEBIKE manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Manufacturer warranty included
SAMEBIKE — Cover and duration depend on the brand and model. Ask us for the details.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
SAMEBIKE manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
Motorcycle-inspired looks combined with 20-inch fat tyres and a comfortable long saddle.
Key Features
- Retro motorcycle styling
- Wide 20-inch tyres
- Full suspension
Technical Specifications
| Battery | 48V 18Ah removable |
|---|---|
| Tyres | 20 × 4.0 in |
| Advertised assisted range | Up to 87 miles |
| Suspension | Full suspension |
| Brakes | Hydraulic disc |
| Gears | Shimano 7-speed |
| Load capacity | Up to 150 kg |
| Default speed setting | 15.5 mph |
Delivery and Support
Dispatched to eligible EU addresses from EU warehouse stock. Stock and dispatch are fulfilled through EU warehouse channels. Availability and delivery estimates are confirmed during checkout. Warranty and after-sales terms are provided in TrailSurge.eu store policies.
Manufacturer range figures are indicative and depend on terrain, rider weight, assistance level, temperature and tyre pressure. The exact colour and component configuration are subject to the variant supplied.
EU road use: Check the applicable laws for your country and the exact supplied configuration before riding on public roads. A speed setting alone does not establish EU EPAC compliance. Higher-power versions may be restricted to private land or require type approval, registration and insurance.
Specifications
| Collection | Electric Bikes |
|---|---|
| Motor Power | 1000W |
| Battery | 48V 16Ah |
| Top Speed | 21.7 MPH |
| Max Range | 40 MILES |
What’s Included in the Box?
1 x SAMEBIKE M20 Retro Fat Tyre Electric Bike
1 x Charger
1 x Tool Kit
1 x User Manual
