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AUSTRIA
RANDRIDE YA20 Electric City Bike
Customer reviews on Trustpilot
Check availability This variant is currently unavailable
Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
manufacturer warranty ·Check model terms
Direct after-sales support from the TrailSurge team.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Randride manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Randride manufacturer warranty
Manufacturer warranty period
The duration varies by product and manufacturer. Contact us to confirm the terms for this model.
Manufacturer coverage
The exact components and conditions depend on the product. Ask us for the manufacturer’s warranty details.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
The RANDRIDE YA20 puts everyday convenience at the centre of electric cycling. Its compact frame, smaller wheels and straightforward styling make it an appealing alternative to a full-size e-bike, particularly where storage space matters. The black finish looks understated and practical, while the folding design helps the bike fit more easily into a busy routine.
Made for Compact Living
At its heart is a folding frame that reduces the bicycle's overall footprint when it is not being ridden. That can make a difference in a garage, apartment storage area or suitably sized vehicle. The adjustable saddle and handlebar arrangement lets riders find a more comfortable position, while the compact wheel format makes the overall bicycle feel approachable for local rides.
A Familiar Ride with Electric Support
Pedalling remains central to the YA20's character. Electric assistance takes some of the effort out of longer stretches, and the removable 48V 12.8Ah battery allows charging away from the frame. This can be particularly useful if your usual storage location does not have a convenient socket. A clear display and simple handlebar controls help keep the riding experience easy to understand.
Comfort Where It Counts
Front suspension helps take the sharpness out of small surface imperfections, while disc brakes give you familiar braking control. The YA20's 20-inch wheels and comfortable upright stance make sense for relaxed recreational rides and suitable local routes. It is a compact utility-minded bicycle rather than an aggressive mountain bike, and that simplicity is a large part of the appeal.
Who is it for? The YA20 suits riders who want an uncomplicated folding e-bike with removable charging convenience and a compact footprint. Check its folded dimensions and weight before planning frequent lifting, and verify the exact supplied electrical configuration against local rules for public-road use.
Specifications
| Collection | Electric Bikes |
|---|---|
| Brand | RANDRIDE |
| Motor Power | 250W |
| Battery | 48V 12.8Ah |
| Top Speed | 15.5 MPH |
| Max Range | 30 MILES |
What’s Included in the Box?
1 x RANDRIDE YA20 Electric City Bike
1 x Charger
1 x Tool Kit
1 x User Manual
Spare Parts for This Model
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
