2x1000W Dual Drive Performance
A front 1000W + rear 1000W hub setup delivers 2000W total output for fast getaways and strong climbing. It is designed for riders who want extra pull on loose surfaces and steep routes.
TRAILSURGE
COMBINED CUSTOMER REVIEWS
OVERALL RATING ACROSS FOUR PLATFORMS
4.8/5
1909 customer reviews
Combined review snapshot
REVIEWS FROM
This is one combined summary, not the individual rating of any one platform.
RATING BREAKDOWN
NUMBER OF REVIEWS
78% of reviews are 5-starBased on the combined review counts above
AUSTRIA
KETELES K800 Electric Bike
Motor
2000W
Battery
48V 23AH
Speed
55 KM/H
Range
80–100 KM
€2.309,95
€1.446,95
Sold out
Customer reviews on Trustpilot
Price shown is the price you payTaxes and standard EU delivery included. No import charges on arrival.
Check availability This variant is currently unavailable
Delivery information
Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policy
Pre-order information
Dispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about delivery
Currently unavailable
Delivery estimates are not guaranteed. Optional services are priced at checkout.
Contact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
Changed your mind?
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
Your rights under EU consumer law
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
Road use notice:
This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option?
View road legal e-bikes
.
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
manufacturer warranty ·3 years on the frame and 1 year on original fitted parts from delivery.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Need warranty help?
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
KETELES manufacturer warranty
Manufacturer warranty period
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturer coverage
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Need warranty help?
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
KETELES manufacturer warranty
Manufacturer warranty period
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturer coverage
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
The KETELES K800 is a dual-motor fat tyre e-bike built for power, range, and adventure. With 2000W total motor output, a huge 48V 23Ah battery, and full suspension, it’s ideal for riders who demand more performance on road or off.
Smooth Power Delivery
Ride with full dual-motor power for unbeatable hill climbing and top-end speed, or switch to rear motor only for extended range. The twist throttle and multiple pedal assist levels give you full control over your riding experience.
Comfort & Control
Fat 4.0″ tyres and dual suspension absorb bumps and rough terrain with ease. Hydraulic disc brakes offer confident, responsive stopping even at higher speeds or in wet conditions.
Smart Battery System
The high-capacity 48V 23Ah lithium battery provides up to 100km of range with pedal assist. It’s removable, lockable, and built with integrated protection against overcharging, short-circuiting, and overheating.
Tech You Can Trust
The K800’s colour LCD display shows speed, distance, battery status, motor mode, and more—all in real time. USB port included for on-the-go charging of mobile devices.
Built for Everyday Use
With a rugged frame, high load capacity, and weather-resistant electronics, the K800 is ready for commuting, touring, or trail riding in all seasons. Whether you’re heading to work or into the wild, this bike can handle it.
Specifications
| Collection | Electric Bikes |
|---|---|
| Brand | Keteles |
| Motor Power | 2000W |
| Battery | 48V 23AH |
| Top Speed | 34 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 50-62 MILES |
| Charging Time | 6-7 Hours |
| Shock Absorbers | Front (Lockable) |
| Wheel Size | 26 x 4.0 Fat Tyre |
| Brakes | Hydraulic Disc Brakes |
| Gears | Shimano 21-Speed |
| Bike Weight | 42KG |
| Max Climb | 15 degrees |
Size & Rider Fit
Check rider measurements and sizing before you order.
Maximum load
120KG
More measurements & dimensions
- Deck size
- Not applicable — bicycle frame
- Box dimensions
- 148 × 29 × 77 cm (L × W × H)
Fit guidance: Large high-step 26 in fat-tyre frame. Check comfortable top-tube clearance before ordering.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
48V 23AH Battery and Range
48V 23AH battery capacity with a quoted 80-100km max range depending on assist level, terrain and rider weight. Typical recharge time is around 6-7 hours.
Ride Comfort and Practicality
26x4.0 fat tyres add grip and stability, while the lockable front suspension fork helps smooth out rough sections. Hydraulic disc brakes with power cut-off and Shimano 21-speed gearing support control across varied terrain.
What’s Included in the Box?
1 x KETELES K800 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Download Product Manual
Frequently Asked Questions
KETELES K800 Electric Bike
€1.446,95
