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AUSTRIA
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Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Meet the EP 2 3.0 Boost, Engwe’s most foldable electric bike yet. Driven by a 75 Nm hub motor and assisted by a sensitive torque sensor, this e bike delivers confident acceleration and smooth pedal assist from the very first stroke. Combined with a 48 V 13.5 Ah battery with 648 Wh capacity and a fast 4 A charger that delivers a full charge in just about 3.5 hours, you get extraordinary distances up to 120 km in low assist mode, around 100 km at moderate effort, and approximately 80 km even with high assist. Whether you are commuting through the city, tackling rolling terrain, or exploring quieter trails, this bike gives you the power and endurance to go further.
Engineered with high quality components and smart design features, the EP 2 3.0 Boost is versatile enough to handle your daily ride and weekend adventures. It sports a foldable step through magnesium alloy frame with an integrated battery, chunky 20 inch by 4.0 inch fat urban hybrid tyres with a 3 mm puncture protection layer, hydraulic dual piston disc brakes, and a 7 speed Shimano drivetrain for adaptability on different surfaces. With its waterproofed wiring and components, bright integrated lights, smart app connectivity via Bluetooth, and a strong payload capacity of 150 kg, it is built to be reliable, comfortable, and safe whether on paved bike paths, gravel, sand, or country roads.
| Collection | Engwe Electric Bikes |
|---|---|
| Brand | Engwe |
| Motor Power | 250W |
| Battery | 48V 16AH |
| Top Speed | 15.5 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 62 Miles |
| Charging Time | 7+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 26inch |
| Brakes | Dual Mechanical Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 30KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The EP-2 3.0 Boost Electric Bike features a 48 V 13.5 Ah battery that supports up to approximately 120 km of assisted range in PAS1 mode. Perfect for daily commuting or relaxed rides where you want reliable distance between charges.
With up to 75 Nm of torque, the EP-2 3.0 Boost Electric Bike offers confident support when starting, climbing or accelerating. The motor's responsive assistance helps maintain momentum and control across varied terrain.
The EP-2 3.0 Boost Electric Bike uses 20"x4.0" tyres and a foldable step-through frame to combine stability and convenience. Whether riding city streets, trails or countryside paths, you'll benefit from solid grip plus easy storage and transport.
1 x Engwe EP-2 3.0 Boost Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Download Product Manual