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AUSTRIA
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Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·12 months for the original owner on the frame, battery and factory-fitted components.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months for the original owner on the frame, battery and factory-fitted components.
Manufacturer coverage
Manufacturing defects and confirmed transit damage. Eligible frame faults may qualify for a replacement frame, while batteries may be repaired or replaced following assessment.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
12 months for the original owner on the frame, battery and factory-fitted components.
Manufacturer coverage
Manufacturing defects and confirmed transit damage. Eligible frame faults may qualify for a replacement frame, while batteries may be repaired or replaced following assessment.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
The DYU C6 is a dependable and stylish step-through electric city bike, built for riders who want comfort and practicality on daily commutes or casual weekend rides. With a classic frame design, solid range, and a smooth motor system, the C6 makes urban travel easier and more enjoyable.
Smooth Power Delivery
Fitted with a 250W rear hub motor, the C6 offers steady, pedal-assisted power to take the strain out of riding. The 36V 12.5Ah lithium battery delivers up to 60km on a single charge with pedal assist, making it ideal for most daily trips and errands. Throttle assistance adds flexibility for more relaxed riding.
Comfort & Control
The C6’s low-step frame makes it easy to mount, especially for riders wearing work clothes or carrying bags. Its front suspension absorbs road bumps, while the Shimano 6-speed gear system gives you the right gearing for flats and hills. Disc brakes front and rear ensure responsive stopping in wet or dry conditions.
Smart Battery System
The battery is securely mounted on the frame and can be easily removed for charging indoors. A full charge takes about 6–7 hours. An integrated locking system keeps the battery safe when the bike is parked.
Tech You Can Trust
The onboard LED display shows your riding mode and battery level at a glance. Integrated front and rear lights enhance your visibility in traffic and low-light conditions, adding safety and peace of mind.
Built for Everyday Use
Practical features like a front basket, rear cargo rack, and sturdy kickstand make the C6 a great choice for errands, commuting, or weekend leisure rides. It’s rated to carry up to 120kg and suits a wide range of rider heights thanks to its adjustable seat.
| Collection | DYU Electric Bikes |
|---|---|
| Brand | DYU |
| Motor Power | 250W |
| Battery | 36V 12.5AH |
| Top Speed | 15.5 MPH |
| Max Range | 37 Miles |
| Charging Time | 5+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 26inch |
| Brakes | Dual Mechanical Disc Brakes |
| Gears | 6 Speed Shimano Gears |
| Bike Weight | 27KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Step-through 26 in city frame with an adjustable 85–100 cm saddle height for easier everyday mounting.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Every detail of the C6 is engineered for real‑world reliability: rugged 26″×2.125″ puncture‑resistant tires grip asphalt and gravel alike, hydraulic disc brakes bring you to a controlled stop in any weather, and a lightweight aluminum frame houses a tool‑free removable battery for quick swaps on the go.
Go the extra mile—literally. Thanks to the 36V 12.5 Ah removable lithium‑ion battery and optimized powertrain, the C6 delivers up to 60 km of all‑electric riding on one charge—outpacing rivals whose packs peter out after just 45 km.
Experience whisper‑quiet acceleration and responsive torque on demand. Our fully sealed 250W brushless hub motor generates 32 Nm of pulling power, pushing you to a regulated 25 km/h top speed while preserving battery life for longer adventures.
1 x DYU C6 Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual
