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AUSTRIA
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Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policyDispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about deliveryContact our team to check incoming stock or ask about a suitable alternative.
Check availabilityFor most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
2 yearsminimum EU legal guarantee
manufacturer warranty ·2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer coverage
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Send us your order number, fault details and clear photos or a video.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer coverage
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
The Cyrusher Roam is a lightweight, road-legal commuter e-bike built for everyday practicality and comfort. With its 250W motor, efficient 52V 15.6Ah battery and smooth-rolling 26-inch tyres, it’s designed for city riders who want a reliable electric bike for commuting and leisure.
Electric bike road-use requirements vary by country and model configuration. Check the specifications of the bike supplied and the rules where you intend to ride.
Comfort & Control
26” x 2.35” commuter tyres ensure smooth and stable rolling across city streets and bike paths. A front suspension fork improves comfort on uneven surfaces, while mechanical disc brakes at the front and rear deliver safe, responsive braking.
Smart Battery System
The Roam is fitted with a 52V 15.6Ah lithium-ion battery, removable and lockable for convenience. It offers up to 100km of range per charge depending on terrain, rider weight and PAS level, with a charging time of 6–8 hours.
Tech You Can Trust
A clear LCD display shows PAS level, speed, distance, trip data and battery life. Integrated LED front and rear lighting ensures visibility for safe commuting during evenings and low-light conditions.
Built for Everyday Use
With its commuter-friendly frame, long-range battery and road-legal compliance, the Cyrusher Roam is perfect for daily city use. Lightweight yet durable, it supports up to 120kg, making it a practical choice for both commuting and leisure riding.
| Collection | Cyrusher Electric Bikes |
|---|---|
| Brand | Cyrusher |
| Motor Power | 250W |
| Battery | 52V 15.6AH |
| Top Speed | 15.5 MPH |
| Max Range | 61 Miles |
| Charging Time | 6+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 26inch |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 25KG |
| Max Climb | 20 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Full-size 26 in frame with an adjustable 89.5–95.5 cm saddle height. Contact us with your inside leg if fit is uncertain.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The Roam’s step-through frame makes getting on and off the bike smooth and simple—no high leg swings, no awkward movements. Whether you’re wearing everyday clothes, carrying cargo, or just want a more comfortable ride, this design offers unmatched accessibility and control. Perfect for city commuters, casual riders, and anyone who values ease, safety, and confidence on two wheels.
The mid-mounted color LCD display provides clear and easy-to-read information about your speed, battery level, assist mode, and more.
The 52V 250W hub motor provides instant power and smooth acceleration, making hills and headwinds a breeze.Rover’s Torque Sensor detects your pedaling force, adjusting the motor’s power output to match your effort seamlessly.
1 x Cyrusher Roam Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual