Confident Control
Hydraulic braking, wider tyres and integrated lighting support everyday awareness.
TRAILSURGE
COMBINED CUSTOMER REVIEWS
OVERALL RATING ACROSS FOUR PLATFORMS
4.8/5
1909 customer reviews
Combined review snapshot
REVIEWS FROM
This is one combined summary, not the individual rating of any one platform.
RATING BREAKDOWN
NUMBER OF REVIEWS
78% of reviews are 5-starBased on the combined review counts above
AUSTRIA
Cyrusher Flex Electric Bike
Motor
250W
Battery
48V 15AH
Speed
25 KM/H
Range
64 KM
€2.309,95
€1.689,95
Sold out
Customer reviews on Trustpilot
Price shown is the price you payTaxes and standard EU delivery included. No import charges on arrival.
Check availability This variant is currently unavailable
Delivery information
Destination: Austria · Estimated 3–7 working days. Tracking details will be provided where available.
Orders are shipped via our European warehouse network. Standard delivery and applicable taxes are included in the displayed price, with no import charges payable on arrival.
View shipping policy
Pre-order information
Dispatch dates depend on incoming stock. Contact us to confirm the current lead time.
Ask about delivery
Currently unavailable
Delivery estimates are not guaranteed. Optional services are priced at checkout.
Contact our team to check incoming stock or ask about a suitable alternative.
Check availabilityReturns & cancellations14-day withdrawal rights · Returns policy
Changed your mind?
For most eligible online orders, EU consumers have 14 days after delivery to notify us that they wish to withdraw without giving a reason.
Return shipping, exceptions and any deductions allowed by law depend on the circumstances. Your statutory rights remain unaffected.
A separate 30-day return option may apply to eligible unused, unopened items under our policy.
Read our returns policyEU consumer protectionMinimum 2-year legal guarantee
Your rights under EU consumer law
EU consumer rules provide a minimum 2-year legal guarantee from delivery if a product is faulty or does not match its description. Some countries offer longer protection.
As the seller, we are responsible for qualifying faults. This normally means a free repair or replacement. Where the law provides, you may instead be entitled to a price reduction or refund.
Any manufacturer warranty is an additional benefit and does not replace or reduce your legal rights. To report an issue, contact us with your order number and details of the fault.
Contact us about your rights
TrailSurge Warranty & Support
2 yearsminimum EU legal guarantee
manufacturer warranty ·2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Direct TrailSurge after-sales assistance. Manufacturer terms vary by model.
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Need warranty help?
Send us your order number, fault details and clear photos or a video.
Warranty terms & manufacturer detailsHide warranty terms
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Cyrusher manufacturer warranty
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer coverage
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
View warranty details Hide warranty details
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
After-sales support
12 months of TrailSurge after-sales assistance.Our UK-based team assists EU customers with troubleshooting, warranty enquiries, eligible parts and repairs.
Your EU consumer rights
At least 2 years of legal guarantee from the seller from delivery, with longer protection in some countries. These rights are separate from any manufacturer warranty.
Need warranty help?
Send us your order number, fault details and clear photos or a video.
Cover, claims & exclusions
Manufacturing fault protection
Eligible faults affecting the frame, motor, controller, battery, charger and factory-fitted components, subject to the applicable terms.
Cover, claims & exclusions
Commercial warranty terms may exclude normal wear, accidental damage, misuse and unauthorised modifications. These exclusions do not limit your legal rights.
How to request assistance
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. We will assess the issue and explain the available next steps.
Cyrusher manufacturer warranty
Manufacturer warranty period
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Manufacturer coverage
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Manufacturer warranties have their own conditions and do not replace or reduce your rights against TrailSurge as the seller. Warranty periods are not added together.
Description
This vehicle is intended for off-road or private-land use unless it meets the registration, insurance and other road-use requirements in your country.
Smooth Power Delivery
The 250W brushless rear hub motor provides consistent pedal assistance up to 25km/h, with higher peak output available for private/off-road use. Multiple PAS levels and Shimano gears ensure a smooth and adaptable ride across all terrains.
Comfort & Control
26” x 4.0” fat tyres deliver exceptional grip and stability whether on city streets, gravel paths or sand. The full suspension system—front suspension fork and rear shock—absorbs bumps for a smooth ride, while hydraulic disc brakes provide confident stopping power in all conditions.
Smart Battery System
The Flex is powered by a 48V 15Ah lithium-ion battery, removable and lockable for convenience. It offers up to 80–100km of pedal-assist range per charge, with a charging time of around 6–8 hours.
Tech You Can Trust
A colour LCD display provides real-time ride data including PAS level, speed, battery life, and distance. Integrated LED front and rear lights improve visibility and safety in low-light conditions.
Built for Everyday Use
With its foldable aluminium frame, the Flex combines portability with strength, supporting riders up to 150kg. Its design makes it practical for commuting, storing in compact spaces, or transporting in a car, while still delivering mountain bike performance.
Specifications
| Collection | Cyrusher Electric Bikes |
|---|---|
| Brand | Cyrusher |
| Motor Power | 250W |
| Battery | 48V 15AH |
| Top Speed | 15.5 MPH |
| Max Range | 40 Miles |
| Charging Time | 6+ Hours |
| Shock Absorbers | Full Suspension (Front + Back) |
| Wheel Size | 26inch |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 8 Speed Shimano Gears |
| Bike Weight | 30KG |
| Max Climb | 25 degrees |
Size & Rider Fit
Check rider measurements and sizing before you order.
Maximum load
120KG
More measurements & dimensions
- Seat height
- 88–96.5 cm
- Deck size
- Not applicable — bicycle frame
- Built dimensions
- 192 × 68 × 106 cm (L × W × H)
- Box dimensions
- 145 × 30 × 90 cm (L × W × H)
Fit guidance: Full-size 26 in mountain frame with an adjustable 88–96.5 cm saddle height. Contact us if you need a fit check.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
One Bike. More Terrain.
Move from tarmac to compact gravel and light trails without changing your plans.
Two Ways to Ride
Switch between natural torque response and steady cadence support.
What’s Included in the Box?
1 x Cyrusher Flex Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Download Product Manual
Frequently Asked Questions
Cyrusher Flex Electric Bike
€1.689,95
