Warranty & customer support
Order assistance and applicable legal guarantees
Support beyond delivery
Our team can help with product questions, troubleshooting
and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected
by a minimum two-year legal guarantee for goods that are
faulty or not as described. Some countries provide longer
protection. These rights are separate from any optional
manufacturer or commercial warranty.
Please include your order number and a description
of the issue when contacting us.
Road use notice:
This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option?
View road legal e-bikes
.
Included with your purchase
TrailSurge Warranty+
12 monthsof cover
UK-based warranty and after-sales support
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Samebikemanufacturer warranty
Manufacturer warranty period
12 months from delivery for the original owner.
Manufacturer cover
Confirmed manufacturing defects affecting the original frame and factory-fitted mechanical or electrical components.
Separate manufacturer terms apply. Warranty periods are not added together.
View warranty detailsHide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Samebikemanufacturer warranty
Manufacturer warranty period
12 months from delivery for the original owner.
Manufacturer cover
Confirmed manufacturing defects affecting the original frame and factory-fitted mechanical or electrical components.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
The SamebikeLO26-II electric bike is a versatile folding electric bike designed for commuters and everyday riders who want flexibility, comfort, and strong range performance. With full-size 26" wheels, front suspension, and a powerful battery system, it bridges the gap between compact folding bikes and full-frame eBikes.
Smooth Power Delivery The rear hub motor delivers consistent and responsive pedal assistance, making acceleration smooth and controlled. Ideal for city riding and longer journeys, it provides reliable support across flats and inclines without feeling abrupt.
Comfort & Control Unlike smaller folding bikes, the LO26-II uses full-size 26" wheels for improved stability and ride comfort. The front suspension fork absorbs road vibrations, while the upright geometry and padded saddle ensure a relaxed riding position.
Smart Battery System The removable 48V battery provides up to 80 km of range on a single charge, depending on riding conditions and assist level. Easily removable for indoor charging, it’s built with integrated protection for safety and long-term reliability.
Tech You Can Trust The clear LCD display shows speed, battery level, distance, and assist mode at a glance. Shimano 7-speed gearing allows smooth shifting for urban riding, hills, and mixed terrain.
Check rider measurements and sizing before you order.
Maximum load150 kg
More measurements & dimensions
Seat height
81–97 cm
Deck size
Not applicable — bicycle frame
Built dimensions
181 × 67 × 105 cm (L × W × H)
Box dimensions
147 × 24 × 69 cm (L × W × H)
Fit guidance: Full-size folding mountain frame; check comfortable top-tube clearance before ordering.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Samebike LO26-II: Motor assist built for daily riding
250W motor assist for steady acceleration. assistance up to 15.5 MPH. 21 Speed Shimano Gears to manage hills and headwinds. rated for climbs up to 10 degrees. folding frame for easier storage and transport. Optimised for: electric bike, folding e-bike, fat tyre e-bike, 26inch e-bike.
Range-first setup for day-to-day riding
48V 14AH battery specification. claimed range up to 71 Miles depending on mode, rider weight and terrain. removable battery design for more convenient charging (where stated).
Comfort, grip and braking confidence
26inch wheel sizing for stable handling. Dual Hydraulic Disc Brakes for predictable stopping. suspension support helps take the edge off bumps and rougher surfaces. max rider load: 150KG.
What’s Included in the Box?
1 x Samebike LO26-II Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
Frequently Asked Questions
These specs are the manufacturer’s listed figures for this model.
Motor: 250W rear hub
Torque (listed): 75 Nm+
Speed (listed): 25 km/h default
Max load (listed): 120 kg
Key feature: Full suspension
Key feature: Trail-ready tyre size (26×2.35")
Listed charge time: 6–8 hours for the 48V 14Ah battery. Many listings describe a removable battery for easier indoor charging.
It’s positioned as an off-road / mixed-terrain model (fat tyres/suspension depending on version).
Full suspension
Trail-ready tyre size (26×2.35")
Torque (listed): 75 Nm+
Water resistance (listed): IP54 (bike) / IP64 (motor+battery+display)
The Samebike LO26-II Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Samebike LO26-II Electric Bike is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.