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Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
Enquire about delivery →Contact our team to ask about availability or a suitable alternative.
Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
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Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
Quick Summary
The ENGWE L20 Boost offers a balance of portability and performance. Its compact foldable frame, fat‑tyre stability, and legal‑limit 250 W motor make it ideal for city commutes, campus runs, or light trail excursions.
Smooth Power Delivery
With five levels of pedal assist plus throttle mode, the L20 Boost provides smooth, responsive acceleration. The 250 W motor delivers consistent support on flats and gentle climbs without sudden surges.
Comfort & Control
Fat 4″ tyres and front suspension absorb bumps on pavement or gravel paths for a comfortable ride. Dual disc brakes ensure reliable, controlled stopping in all conditions.
Smart Battery System
The lockable 48 V 13 Ah battery is easily removable for convenient charging anywhere. Integrated protection circuits guard against over‑charge, over‑discharge, and overheating for safe, long‑lasting performance.
Tech You Can Trust
A clear backlit LCD shows your speed, battery level, trip distance, and assist mode at a glance. Handlebar controls let you switch between assist levels or engage the thumb throttle with ease.
Built for Everyday Use
Weighing around 25 kg and folding in seconds, the L20 Boost stows neatly in car boots, train luggage racks, or small apartments. Its durable components and straightforward design make it a low‑maintenance companion for daily riding.
| Collection | Electric Bikes |
|---|---|
| Brand | Engwe |
| Motor Power | 250W |
| Battery | 48V 13AH |
| Top Speed | 15.5 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 50 Miles |
| Charging Time | 5+ Hours |
| Shock Absorbers | Front |
| Brakes | Dual Mechanical Disc Brakes |
| Bike Weight | 27KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Low-step 20 in fat-tyre frame with an adjustable 82–94 cm saddle height for easier mounting.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The robust front fork suspension absorbs shocks and bumps, providing a comfortable ride on rough terrains. With a travel distance of 50 mm, enjoy smoother handling and better control. The 20x4.0 inch fat tires offer superior traction and stability, allowing you to ride confidently on sand, snow, and rough trails. These wide tires enhance comfort and safety, reducing the impact of uneven surfaces.
The spacious front basket offers convenient storage with a capacity of up to 10 kg, making it perfect for carrying groceries or personal items. Its durable design ensures stability and easy access while riding. The sturdy rear rack can support loads up to 25 kg, providing ample space for larger cargo or panniers. Its robust construction enhances your e-bike's utility, allowing you to transport heavier items effortlessly.
ENGWE's portable battery ensures consistent power for up to 126 km on a single charge in PAS 1 mode. With a capacity of 13 Ah, enjoy extended rides without the worry of frequent recharging. The intuitive colour display keeps you informed with real-time data on speed, battery level and distance. Easily monitor your ride statistics and choose from 5 levels of pedal assist for a customised experience.
1 x Engwe L20 Boost Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Download Product Manual