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Estimated 3–7 working days. Your shipment will have tracking information where available.
All EU orders are dispatched through our European warehouse network, with taxes and standard delivery included in the displayed price.
View delivery information →Dispatch dates depend on incoming stock. Please contact us to confirm the current lead time.
Enquire about delivery →Contact our team to ask about availability or a suitable alternative.
Check availability →Delivery estimates are not guaranteed. Optional services, if available, are priced at checkout.
For most eligible online purchases, EU consumers have 14 days after delivery to notify us that they wish to withdraw, without giving a reason.
Return-shipping responsibilities, exceptions and any deductions permitted by law depend on the circumstances. Your statutory rights remain unaffected.
We may also offer an additional 30-day return option for eligible unused and unopened items, subject to our policy.
Read our returns policy →Our team can help with product questions, troubleshooting and eligible warranty or fault claims.
Qualifying EU consumer purchases are generally protected by a minimum two-year legal guarantee for goods that are faulty or not as described. Some countries provide longer protection. These rights are separate from any optional manufacturer or commercial warranty.
Please include your order number and a description of the issue when contacting us.
Contact customer support →All TrailSurge.eu orders are fulfilled through our European warehouse network. We take care of applicable taxes and any customs-related costs.
No import fees, customs invoices or extra VAT bills on delivery. Standard delivery is included in the displayed price.
No unexpected charges on arrival. Optional services, if selected, are clearly priced before you complete your purchase.
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Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
2 years on the frame, motor and controller; 1 year on the battery, hydraulic brakes, fork, rear shock, display, pedal-assist sensor, charger, cockpit, seat post, bottom bracket, crankset, rear rack and shifting system.
Confirmed manufacturer defects in the listed original components. An accepted warranty normally provides one replacement part for each eligible covered component.
Separate manufacturer terms apply. Warranty periods are not added together.
Quick Summary
The Cyrusher Nova is a sleek step-through city e-bike designed for commuting, leisure, and practical everyday use. With its road-legal 250W motor, torque sensor and high-capacity battery, it delivers smooth performance, comfort, and reliability for both short and long-distance rides.
Smooth Power Delivery
Powered by a 250W brushless rear hub motor, the Nova provides smooth pedal assistance up to 25km/h, fully compliant with UK and EU regulations. Its torque sensor combined with a Shimano 8-speed drivetrain makes every ride feel natural and efficient.
Comfort & Control
The step-through aluminium alloy frame ensures easy mounting, while 20” x 3.0” fat tyres offer excellent grip and stability across city streets and cycle paths. A front suspension fork with preload adjustment softens bumps, and Shimano hydraulic disc brakes deliver powerful and reliable stopping performance.
Smart Battery System
The Nova is fitted with a removable 36V 15Ah lithium-ion battery, expandable to 20Ah, providing up to 90km of assisted range depending on terrain and riding style. Charging takes approximately 5–6 hours, making it suitable for daily commuting.
Tech You Can Trust
A full-colour LCD display keeps you updated on PAS level, speed, trip distance, and battery life. Integrated LED front and rear lighting, including a brake-activated tail light, ensures visibility and safety in all conditions.
Built for Everyday Use
Weighing just 25.6kg and with a maximum load of 160kg, the Nova is practical for both riders and cargo. Its step-through frame design, rear rack, and comfort-focused build make it an ideal choice for urban commuters and leisure riders alike.
| Collection | Cyrusher Electric Bikes |
|---|---|
| Brand | Cyrusher |
| Motor Power | 250W |
| Battery | 36V 15AH |
| Top Speed | 15.5 MPH |
| Max Range | 68 Miles |
| Charging Time | 6+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 20inch x 4.0 Fat Tyre |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 8 Speed Shimano Gears |
| Bike Weight | 25KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Compact 20 in fat-tyre frame with a wide 76.5–100 cm saddle adjustment range.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Stay fully informed with the Nova’s large LCD display. Track your speed, battery level, pedal assist mode, trip distance, and more — all in real time. Easy to read even in bright sunlight, it keeps you in control and helps you ride smarter.
The rear taillight doubles as a brake light, automatically brightening when you apply the brakes. This built-in safety feature alerts those behind you, reducing the chance of collisions and improving your visibility in traffic.
Experience smooth and responsive rides with the 250W motor, delivering up to 42 Nm of torque. Whether navigating city streets or tackling inclines, the Nova ensures consistent performance.
1 x Cyrusher Nova Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Download Product Manual